Customer Solutions Architect - SLED - Central Texas Operation

  • Location:
    Austin, Texas, US
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
  • Technology Interest
  • Job Id

Customer Solutions Architect

What You'll Do 
You will Identify Opportunities. Expertly design top-down future state architectures and associated Cisco tech strategy. Drive top down long-term lead generation, including identification of top opportunities. Coordinate with senior client leadership team to provide a vision for the account team in terms of technology focus and relationship development. Coordinate technical resources within an account, including alignment of individual opportunities with overall account plan and architectural blueprint. Define high level solution options and articulate the pros and cons of a Cisco solution in solving a business problem. Prepare account team with solution overview and potential competitive threats and facilitate interactions within Cisco, e.g. BUs, Services, etc. Proactively engage partners involved in deals with strategic customers or partners developing unique, differentiated offerings. Work with Partners team to ensure partner architects are certified with the appropriate level of architectural certifications (e.g., TOGAF Certified) senior customer- / partner-focused technical and architectural sales professional with knowledge of customer- / partner-specific business drivers and networking environment. Act as a trusted advisor in an account(s) and works with the account team and account leadership (e.g. Client Director) to demonstrate the business value of Cisco solutions, architectures, and services by aligning opportunities with a 3-5 year architectural vision. Serve as the lead advocate for customers / partners within Cisco. 

Who You'll Work With
This is a good opportunity for someone to work as a leader in the technology field with today's most innovative teams in a demanding and growing industry environment-enabling career advancement in technical or leadership roles. 
You will be working with Cisco field account managers, systems engineers and partners to plan sales strategy, develop proposals, and deliver customer presentations. Reports To: SSEM 

Who You Are
You will have a level of comfort communicating across all functions within Cisco, as well as with customers and partners. Deep technical product/solutions expertise in Core Cisco Technologies. You will perform in-depth and high-level technical and sales presentations for customers and partners. Participate in Integrated Account Planning and have the ability to provide strategic vision and technology direction.

Our minimum requirements for this role: 
● BA/BS preferred and MBA or Advanced Degree is a plus
● At least 8 years of networking experience
● 4 years of field experience working with named accounts as a Systems Engineer or equivalent.
● Excellent written and verbal communication, listening, negotiation and presentation skills

Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

We Are Cisco.

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