Customer Success Marketing Manager - Stealthwatch/Lancope

  • Location:
    Alpharetta, Georgia, US
  • Area of Interest
    Technical Support
  • Job Type
  • Technology Interest
  • Job Id
Customer Success Marketing Manager- Stealthwatch/Lancope
Alpharetta, Georgia, USA

What You'll Do
The Customer Success Marketing Manager will work with the Advanced Threat/NVE Customer Success organization and Advanced Services product managers to execute successful product launch, content and sales tool development, and promotion of Cisco advanced threat and advanced services solutions. You'll play a crucial role ensuring the success of our largest and highest-value customers.

This position focuses on outbound marketing activities spanning solution/services planning, positioning, messaging, customer success based marketing activities, sales tools/training development and delivery, as well as subject matter expertise for marketing, customer success, and thought leadership programs.

Our Customer Success group has a long history of delivering outcomes beyond our customer's expectations. Our organization is rapidly growing because of the positive impact we've had on both our customers and our colleagues throughout the organization. This is a great opportunity to join a fast-growing team that is central to the success of our customers.

Who You'll Work With
You'll work with some of Cisco's most strategic customers and their industry-leading information security teams. You'll also work directly with our Customer Success, Product Management and Development teams to ensure that we are delivering as much value as possible for our customers.

Who You Are
You are passionate about the changing threat landscape and love the challenge of delivering capabilities that give our customers the edge against the adversary. You have experience with Customer Success Programs; Helping to develop, market, and execute programs that create product and services accelerated value programs for our clients. Ideally someone with 5-7 years of experience in account management, professional services or customer service for large enterprises, preferably in network and security technologies. A BA/BS degree is preferred, as well as a CISSP or CISM.

Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.

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