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CZ GCSC - Network Operations Specialist

AT&T


Location:
Brno
Date:
03/27/2017
Job Code:
att4-4140165
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Job Details

Company AT&T

Job Title CZ GCSC - Network Operations Specialist

Jobid att4-4140165

Location: Brno, CZE

Description We are now looking for candidates who will be responsible for:

∙ Management support for major international customers.

∙ Fault resolution and escalation of faults to management.

∙ Backup solutions, configuration of ACL’s, troubleshooting COS issues a

∙ Routing /switching, and troubleshoot routing issues

∙ Follow defined processes



**Roles and Responsibilities:**

∙ Knowledge of the ISDN methods used for invoking backup solutions, configuration of ACL’s, troubleshooting COS issues and working knowledge of routing protocols such as OSPF, RIP, BGP and EIGRP to troubleshoot routing issues

∙ Skill expectations 1+ years experience of the networking services industry - Good understanding of networking principles and protocols (WAN – MPLS/VPN & LAN)

∙ CCNA certification or knowledge - Candidates with no CCNA will only be considered when able to demonstrate relevant Network Operations Centre experience

∙ Proficiency in the use of PC systems (hardware, operating systems) and applications

∙ Excellent Customer Service skills / Excellent telephone manner / Professionalism at all times

∙ Ability to follow defined processes

∙ Good problem solving skills / Logical and analytical reasoning / Co-ordination skills



**Key Competencies and Skills:**

∙ Assertiveness

∙ Ability to work well under pressure, multi task, set priorities and make well-considered decisions

∙ Drive, enthusiasm, initiative, commitment and self motivation

∙ Resourcefulness and flexibility

∙ Ability to work well in a team and as an individual when required

∙ Interface effectively with all levels of management both internally and externally

∙ A desire to learn new skills

∙ Trust and integrity

∙ Take Ownership and Accountability



**Education and Qualifications:**

∙ Excellent communication skills (verbal & written)

∙ Ability to follow defined processes

∙ Ability to work well under pressure, multi-task, set priorities and make well-considered decisions

∙ Skill expectations 1+ years experience of the networking services

∙ CCNA certification or knowledge - Candidates with no CCNA will only be considered when able to demonstrate relevant Network Operations Centre experience

• Proficiency in the use of PC systems (hardware, operating systems) and applications



Apply on the Company Site

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