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Dallas Account Operations Coordinator

Cox Automotive


Location:
Dallas, TX
Date:
12/11/2017
2017-12-112018-01-09
Job Code:
1719047
Cox Automotive
Apply on the Company Site
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Job Details

Company Cox Automotive
Title: Dallas Account Operations Coordinator
JobID: 1719047
Category: Client and Customer Service
Industry: Cox Automotive
Job Type: Full-time

Description

Job Description:
This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow.
Job Responsibilities:
  • Manage account relationships, maintaining effective communications and ensuring customer requirements are met. 
  • Review and update condition report; approve and audit vehicle repair report. 
  • Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value.
  • Respond to customer inquiries relating to vehicles.  Provide quality service and assist in resolving problems.
  • Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning. 
  • In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
  • Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles. 
  • Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale. 
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by management.

Qualifications

Qualifications:
  • High School Diploma or equivalent required.
  • Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful.
  • Valid Driver’s License and safe driving record required. 
  • Ability to drive vehicles with standard and automatic transmission. 
  • Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc. preferred. 
  • Effective communication and organization skills required.
  • Commitment to providing excellent customer service essential.


About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.

 

Cox Enterprises and its subsidiary companies are Equal Opportunity employers - M/F/Vets/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.



Organization: Cox Automotive

Primary Location: US-TX-Dallas-5333 W Kiest Blvd

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site
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