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Dealer Success Consultant - Waco, TX

Cox Automotive


Location:
Waco, TX
Date:
08/17/2017
2017-08-172017-09-16
Job Code:
1711948
Cox Automotive
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Job Details

Company Cox Automotive
Title: Dealer Success Consultant - Waco, TX
JobID: 1711948
Category: Sales
Industry: Cox Automotive
Job Type: Full-time

Description

The Dealer Success Consultant is responsible for retaining, advocating and growing a portfolio of franchise and large independent automotive dealers. They will offer creative solutions to help dealers reach their business objectives and provide insights to Cox Auto Media Solutions Group (CAMSG) partners regarding key dealer business challenges. They will also reinforce the value of existing CAMSG Solutions and serve as the primary point of contact for CAMGS; this position owns, deepens and continually builds the relationship with the dealers they are responsible for.
Key Responsibilities:
  • Ensure CAMSG solutions are meeting and exceeding dealer expectations
  • Expand relationships with dealer partners to maximize revenue & minimize cancellations; Work closely with assigned dealers to provide a consultative sales-assessment of their Internet advertising needs; own, deepen and continually build the relationship with their dealers.
  • Reinforce value proposition with content
  • Leverage qualitative and quantitative data to provide dealer insights
  • Conduct quarterly business reviews
  • Identify cross-sell and upsell opportunities within portfolio of assigned accounts via Salesforce Customer Relationship Management system; Support Business Development Consultants and Engineers to discover, design and propose solutions to meet dealer objectives
  • Advocate for assigned dealers during the implementation and on boarding of solutions
  • Respond and route customer issues to the appropriate point of contact

Qualifications

• 3-5+ years proven experience in a revenue retention and account growth role
• Has completed relevant training requirements
• Previous experience working independently
• Ability to travel for meetings, training, etc.
• Valid driver license
• Demonstrated proficiency and knowledge in various technologies
• Exceptional verbal and written communication skills
 
Education Required:
• HS Diploma/GED required
 
Preferred Qualifications:
• Previous experience in the automotive industry
• Previous experience in media, advertising (preferably digital)
• Previous experience using a Customer Relationship Management system
• Previous experience meeting face-to-face with customers
 
Preferred Education:
• A bachelor’s degree in a related field is preferred (e.g. Marketing, Communications) 
 


About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-TX-Waco-Waco Remote

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: Yes, 25 % of the Time

Schedule: Full-time

Unposting Date: Ongoing
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