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Defined Contribution Associate


Scranton, PA
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Job Details

Position Title: Defined Contribution Associate
Job Code: 456118
Job Location: Pennsylvania-Scranton

For more than 140 years, Prudential Financial, Inc. has helped individual and institutional customers grow and protect their wealth. Prudential Retirement, a division of Prudential, provides innovative retirement solutions to help plan sponsors and plan participants meet their retirement challenges. We are currently seeking a highly-motivated sales and service professional to join our fast paced, industry leading, evolving business model. This is a position for those that enjoy change and exhibit change leadership skills while contributing to a culture with a strong history of industry and personnel development leadership.


Prudential Retirement is currently hiring a Defined Contributions (DC) Associate. This role is responsible for processing transaction data (e.g., computer tapes) received from clients regarding defined contribution plan contributions, loans/withdrawals, participant changes, and other adjustments. The DC Associate prepares reports detailing daily plan transactions for Account Managers. These transactions involve direct input to OMNI, where attention to detail and quality are key factors. We currently have openings in our Operations area for responsibilities associated to one or more of the following:  

·         Required Minimum Distributions

·         Beneficiary Servicing

·         Termination Distributions

·         Loan Withdrawals

·         In-Service Withdrawals

The ideal candidate must be motivated, confident, enjoy being challenged and works well individually and in a team-based environment.  Ideal candidate will also demonstrate a positive attitude and be a strong team player.


  • Bachelor’s degree or equivalent transaction processing experience in a fast-paced financial environment
  • Strong organizational skills
  • Good follow-through skills
  • Computer proficient - accurate and fast keying skills as well as experience in a PC-based workflow system
  • Understanding of Defined Contributions Plan structure, rules and regulations a plus
  • Proven track record of (if available) accuracy and meeting high productivity standards
  • Proven experience exhibiting exceptional analytical, problem solving, and decision-making skills is required
  • Strong interpersonal skills and ability to partner with others required in order to work in cohesive team and contribute to an inclusive, positive, and fun work environment
  • Strong written and oral communications skills required
  • Additional responsibilities may be assigned as required
  • Ability to work additional hours as required to meet work volume

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.
Job Function: Operations
Schedule: Full-time
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