DevOps- Linux Operations Manager

  • Location:
    Bangalore, Karnataka, India
  • Area of Interest
    Engineer - Software
  • Job Type
  • Technology Interest
  • Job Id

The Manager is responsible for leading the Jabber Operations team in the design, installation, configuration, upgrade, maintenance, support and overall performance planning and capacity management of Jabber Services in the cloud environment. This positon will be engaged, accountable and drive delivery execution while collaboration with various stakeholders (Project Managers, Operations Team, Converged Infrastructure Team, Network Team, Business Users) This manager will also serve as a site lead for all of Webex operations in Bangalore, India.


Minimum Education And Experience:


BS/MS in CS/EE with 12+ years of industry experience running cloud services, with specific experience in creating and leading high performing Ops / Engineering teams.


Duties and Responsibilities:


Strong technical leadership, project delivery management, and team building skills


Demonstrate flexibility, sound decision making, and strong analytical and organizational skills


Develop and maintain a strong technology delivery team, including recruitment, coaching, and retention


Ability to handle changing priorities and use good judgment in stressful situations


Leads the implementation of major projects and key business initiatives


Maniacal focus on Availability, Reliability and Serviceability of the service


Provide data and root cause analysis for each service impacting incident with all possible corrective actions for improvement.


Direct the integration of data across platform.


Interact with project stakeholders both in Engineering and the business


Drive results in a multi-team environment through effective collaboration and a shared success model


Ensure adherence to Company IT standards including development methodologies and documentation, technologies, quality assurance (QA), release management, change control, and production operations

Ensure team is properly staffed to meet current and future project demands.


Ensure adherence to WorkPlace management and local HR Policy for the site.


Technical Skills and Qualifications:

12 years+ in Information Technology/ Opreations field.


Comfortable working directly with business partners at all levels of the organization


Experience translating complex functional requirements into technical solutions


Solid understanding and experience working with high availability, high performance, multi-data center systems.

Experience in one or more languages of Python, Ruby, Java, or Go

Basic networking skills and familiarity with Unix/Linux systems including CLI used in checking component status and logs.

Knowledge of open source technologies such as Docker, Elasticsearch, Kafka, Redis, Cassandra, Consul, Nginx, HAProxy, and ability to quickly learn new technologies

Solid oral and written communication skills

Capable of technical deep-dives into code, networking, operating systems and storage, yet verbally and cognitively agile enough to hold your own in a strategy discussion with executives and business partners.

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