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Digital Ad Operations Manager

Cox Media Group

Atlanta, GA
Job Code:
Cox Media Group
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Job Details

Company Cox Media Group
Title: Digital Ad Operations Manager
JobID: 178777
Category: Advertising
Industry: Cox Media Group
Job Type: Full-time


Cox Media Group – Atlanta, GA -  has an opening for a dedicated Digital Ad Operations Manager

Our mission at Cox Media Group is to transform the digital marketing landscape for local advertisers.  Your job is to lead our digital advertising operations team to ensure maximum results for our clients and seamless operation and integration of their cross-platform campaigns. 

As a digital leader within CMG, you will have the privilege of coaching, and growing our extremely talented and hardworking team of Digital Media Specialists. You will continue to evolve our digital processes, and ensure alignment between our local procedures and standards and those of our corporate operators and partners.

Local businesses are overwhelmed with the multitude of digital options that exist, and they need professionals who are confident and competent, keenly focusing on creating a competitive edge for their business.  Cox Media Group has invested millions in a top notch digital operation, making it possible to provide hands-on focus to each and every client and their results.  The CMG team is results-oriented, providing an upbeat environment and the best digital marketing team in the business. 

When we combine our team with your talent, the synergy created will be unsurpassed! 

  • Responsible for working closely with the Director of Sales and General Sales Managers in all aspects of growing a quickly-moving business, specifically through strategic and operational planning
  • Maximize digital profitability through monitoring and managing digital operational costs
  • Develop and plan strategy to maximize ROI with digital campaigns across multiple products to increase client retention and maintain these high retention standards
  • Make personnel decisions regarding hiring, compensation, promotion, discipline and termination of digital operational support staff in accordance with company policies.  Provide leadership to digital ad operations team members.
  • Determine SLAs of products (in accordance with corporate guidelines) and workload of digital specialists to create a baseline for staffing predictions and needs
  • Work with Sales Managers in developing digital solutions, positioning them to clients, and establishing plans and processes to fulfill in collaboration with Local Solutions, CMG’s corporate fulfillment arm 
  • Work with Sales Managers and Media Consultants to develop and execute growth strategies of our key accounts.  Join Sales Calls with key clients.
  • Explore, identify and establish workflow platforms and processes which can be universally applied across multiple markets.  Identify gaps in tools, information flow, communication and process and work with IT and other Program Managers for resolution
  • Manage ad trafficking, ad creation, QA, and reporting.  Establish a system for tracking project timelines and completion dates — ensuring all deliverables are on-time, on-budget without sacrificing quality
  • Lead operational training initiatives on reporting, tracking, optimizing, and maintaining campaigns
  • Manage the day to day digital operations 
  • Oversee ad ops escalations, resolving escalations regionally when possible, and managing escalations in partnership with corporate and/ vendors when necessary
  • Serve as main liaison to digital vendors and Local Solutions, CMG’s corporate fulfillment arm.  Manage these partnerships and align vendors with Atlanta Radio’s needs.  


  • Bachelor’s Degree or Higher is preferred
  • 5+ years of digital marketing and project management experience
  • Demonstrated record of success working with and leading teams
  • Strong understanding of executing search marketing (SEO/SEM), targeted display/ video, retargeting, and mobile marketing advertising campaigns.  Working knowledge of DFP, HTML and JavaScript a plus
  • Proven success at multitasking and working in a fast paced environment 
  • Proven ability to implement process and work-flow across a scaling company
  • Experience advising teams based on core metrics and deriving reports

About Cox Media Group


Cox Media Group is an integrated broadcasting, publishing, direct marketing and digital media company. The company’s operations currently include 14 broadcast television stations and one local cable channel, more than 60 radio stations, six daily newspapers and more than a dozen non-daily publications; and more than 100 digital sites and services, like,, Dawg Nation, SEC Country,, and All22. Additionally, CMG operates the National Advertising Platform businesses of CoxReps - the country’s biggest television rep firm - Gamut, and Videa. CMG currently operates in more than 20 media markets and reaches approximately 52 million Americans weekly, including more than 31 million TV viewers, more than 3.5 million newspaper readers, and more than 14 million radio listeners. For more information about Cox Media Group, please check us out online at

Organization: Cox Media Group

Primary Location: US-GA-Atlanta-1601 W Peachtree St NE

Employee Status: Regular

Job Level: Team Leader

Shift: Day Job

Travel: Yes, 5 % of the Time

Schedule: Full-time

Unposting Date: Ongoing
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