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Digital Intake Coordinator - Minnetonka, MN

UnitedHealth Group

Minnetonka, MN
Job Code:
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Job Details

Digital Intake Coordinator - Minnetonka, MN(Job Number:710678)

Be part of something daring and bold and help rewrite the history of UnitedHealth Group!

We're changing the landscape of health care with people like you, who really know how to get down to business. When you join us at UnitedHealth Group as a Business Analyst, you will use your sharp business skills to assist in creating, controlling and improving business processes. You will solve complex problems as you serve as a resource to others on your elite team. You will create process design, project implementation, diagnose process improvement opportunities and develop solutions. You will also provide quality reporting, analysis, audits, and develop plans and programs to support continuous quality improvement. You'll be in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. You'll be doing your life's best work.(sm)
Primary Responsibilities:
  • Establish processes and procedures to establish a streamlined intake process that supports a multi - functional Digital team
  • Ability to organize intake types and determine level of support / engagement
  • Work with supported internal teams to gather information in order to clearly define project requirements and needs in order to assign an intake for support
  • Identify intake trends and communicate them effectively
  • Report status to executive leadership
  • Ability to problem - solve conflicting priorities
  • Build strong relationships with key players to work prioritization such as IT, OCIO
  • Lead process design and project implementation teams in process improvement activities
  • Lead and manage customer readiness activities and project implementation teams in process improvement activities
  • Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools

Job Business Process & TQM
Primary Location US-MN-Minnetonka
Other Location 
Organization BSS Service Channel & Adm Tech
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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