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Universal Health Services

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Universal Health Services
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Job Details

Deltek Talent Management - DIR - BUSINESS DEVELOPMENT - (16413)

Job Details


Facility Name
Cedar Creek Hospital
ST. JOHNS, MI 48879 US (Primary)
Career Area
Business Development
Job Description


One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.


Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.


Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Cedar Creek Hospital is an acute care psychiatric treatment facility located in St. John's Michigan just 30 minutes north of Lansing.  This new facility opened in the fourth quarter of 2017 and serves both adults and adolescent populations in both inpatient and partial hospitalization settings. 


Cedar Creek Hospital is seeking a dynamic and talented Director of Business Development to join our team of dedicated professionals.  The Director of Business Development will lead and coordinate the organization’s efforts to effectively communicate and develop referring relationships with payors, professional referral sources, consumers and other customers so that their needs are served, they understand how to best use the hospital services, and the organization experiences positive business development.  

Essential job functions include the following: 

  1. In consultation with the CEO, designs, develops, implements and manages the marketing philosophy, policy, procedures and strategic goals for the organization.


  2. Serves as the leader, manager and trainer of the marketing team’s sales and marketing programs.


  3. Develops, implements and evaluates monthly, seasonal, annual marketing plans with input from the CEO and other members of the senior management team as needed.  Develops marketing budget to support marketing plans.  Monitors marketing budget throughout the year.


  4. Develops and maintains service relationships and service systems with/for key clients often including managed care organizations, professional referral sources, professional medical staff, EAPs and other target segments and special referral sources.


  5. Monitors satisfaction of patients, referral sources and other customers.


  6. Responsible for comprehensive analysis of strengths, weaknesses, opportunities, threats (SWOT); referral/admission tracking and other parts of Monthly Marketing Report; consults with Assessment and Referral Department and monitors test calls.  Responsible for monitoring referral source communication systems.


  7. Prepares Monthly Marketing Reports and other marketing reports, as needed.


  8. Will be service oriented, acting as facility resource person. Will favorably interact, communicate and cooperate with all departments within the organization, as well as with external customers including managed care organizations, professional referral sources, patients and families, etc.


  9. Will promote a positive image of the facility and Universal Health Services, Inc.


  10. Maintains relationships with Quality Management function of the organization so that information from customers is documented and responded to.


This opportunity provides the following:

  • *UHS is a challenging and rewarding work environment
  • Growth and development opportunities within UHS and its subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan 
  • 401k plan with company match 
  • Generous Paid Time Off 
Job Requirements


Education:  Minimum of Bachelors in Marketing, Business Administration or in some Behavioral Science.  Master Degree preferred.

Knowledge:  Knowledge in areas of marketing and business development in healthcare and in managed care.  Working knowledge of public relations, communications, media relations and event planning.  Understanding of behavioral sciences and the objectives of mental health treatment in inpatient and outpatient settings.

Skills/Abilities:  Excellent oral, written and analytical skills are mandatory.  Must be good public speaker and be able to present materials in a clear, concise and logical manner.  Superior interpersonal skills are necessary for successful performance of duties.  Must be computer literate and be able to operate simple machinery necessary to perform duties such as a computer, copy machines, calculator, typewriters, VCR, camcorder, television, camera, overhead projector, etc.  Must possess solid ethical standards in relation to all aspects of business development.  Must possess demonstrated superior leadership abilities to direct a marketing team, establish priorities and successfully plan, develop, implement, coordinate and manage marketing systems.

Experience:  Minimum of three (3) years experience directly related to mental health care marketing in hospital or managed care environments.  A strong client service background is mandatory. Has proven record in business development and sales.

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