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Director, Behavioral Care (Telecommute)

UnitedHealth Group

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Job Details

742477 Director Behavioral Care Telecommute

Director, Behavioral Care (Telecommute) (742477)

Position Description

The Employer & Individual (E&I) channel, the largest and most rapidly growing book of business, is looking for a Director, Behavioral Care to lead the Central and West regions. This individual will be responsible for partnering with account management and operations in support of large national accounts, growth and retention strategies, and operational effectiveness. In addition, they will drive product development, implementation, performance and affordability. This will include; identifying areas of opportunity, developing mitigation strategies that impact clinical and financial performance as well as having a thorough understanding of reporting and analytics to maintain and present data points relevant to external and internal markets / constituents.


Primary Responsibilities:

  •  Manages ongoing relationships and service delivery to clients for one or more accounts

  • Acts as outward - facing, dedicated resource for assigned accounts, typically with direct clients and large or complex accounts

  • Represents client internally and coordinates with other functions to implement client systems, reports, complete projects, clinical/product/initiatives and address ongoing service need

  • Works to resolve escalated client issues cross functionally

  • Develop, maintain and execute on data driven metric reporting

  • Develops product lifecycle, cross functional collaboration, implementation, and ongoing performance

  • Provides market level specific oversight and direction of Benefit Expense activities at the local (CAC) level with rollup nationally to include identification and analysis of drivers of trend and spend, mitigation activities, implementation and/or enhancements to current initiatives

Required Qualifications:

  • Undergraduate degree
  • Minimum 3-5 years of behavioral health / psychiatric clinical experience
  • Minimum of 3 years’ experience within an account management function
  • Minimum of 3 years of product development experience
  • Minimum of 3 years of client facing experience
  • Travel: 15-30%

Preferred Qualifications:

  • Clinical licensure (RN, APRN, MSW / LCSW, Physcologist, Counselor, etc)
  • Minimum of 3 years of public sector experience, managing national accounts
  • Clinical background highly preferred within BH

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Keywords: Behavioral, Clinical, Psychiatry, Director, Telecommute, Account Management, Client Facing, Product Development

Job Details

  • Contest Number742477
  • Job TitleDirector, Behavioral Care (Telecommute)
  • Job FamilyBehavioral
  • Business SegmentOptum Consumer Solutions Group

Job Location Information

  • TX
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelDirector
  • ShiftDay Job
  • TravelYes, 25 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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