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Director - Business Office - (16725)

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Deltek Talent Management - Director - Business Office - (16725)

Job Details

Director - Business Office - (16725)

Facility Name
Gulfport Behavioral Health System
GULFPORT, MS 39503 US (Primary)
Career Area
Accounting, Billing, Finance
Job Description


Gulfport Behavioral Health System

Helping those in need is what we do at Gulfport Behavioral Health System.  Our dedicated and caring group of professionals works with children, pre-adolescents, adolescents and adults to help them and their families resolve and manage life difficulties.  Gulfport Behavioral Health System offers a full range of treatment options for children, adolescent and adults.  Treatment options are designed around the needs of the individual and can include:

  • Inpatient Treatment for children, adolescents and adults
  • Partial (Daytime) Treatment
  • Outpatient Therapy
  • Intensive Outpatient Treatment

With a full range of treatment options customized to meet the needs of individuals ages four to adult, we can help you or someone you care about face life’s difficulties with the professional support, confidentiality and experience that can truly make a difference.  When it comes to dealing with emotional and behavioral issues, Gulfport Behavioral Health System is ready to help.


Business Office Manager

Gulfport Behavioral Health System is currently seeking a Business Office Manager to supervise the day-to-day coordination of cash collections, aging, reporting and collection of all accounts receivable; creating, maintaining and enhancement of patient accounting systems; eventual billing of all patient accounts in a timely and efficient manner. It is a position that will give you the opportunity to work as part of a great team and be responsible for some of most important pieces of our financial success! If you love the challenge and the feeling of knowing that your work is responsible for positive cash flow; if you like training and challenging your team to exceed expectations; and enjoy the rewards this work will offer then stop looking…you’ve found the career you’ve been dreaming about! 


Essential Job Duties:

  • Accomplishes cash collection goals as outlined by Administration.
  • Maintains AR days within guidelines established annually.
  • Monitors unbilled days and communicates with other departments as necessary to achieve established goal.
  • Maintains bad debt expense at or below the target set by Administration.
  • Monitors collection activity by reviewing accounts and reports on at least a weekly basis.
  • Reviews unbilled accounts daily and communicates with appropriate personnel to resolve problem accounts.



Job Requirements

Job Requirements:

  • Education: High School graduate or equivalent
  • Bachelor’s Degree in related field preferred
  • A minimum of two (2) years experience in health care collections or related field, or any combination of education, training, or experience in a health care business office environment.
  • Demonstrates professional behavior and interpersonal skills reflective of facility mission statement and philosophy.
  • Maintains a neat, professional appearance consistent with the facility’s dress code.
  • Action plan goals are relevant to service excellence standards.  Staff has met action plan goals. 
  • Complies with facility, departmental, safety, and human resources policies.
  • Meets with CFO and CEO to review bad debt / indigent accounts as appropriate, making recommendations as to collectibility.
  • Maintains a relationship with facility’s collection agencies to ensure accounts are being worked appropriately.
  • Ensures financial audits are performed on at least 10% of admissions each month.
  • Reviews credit balances on a monthly basis ensuring patients are refunded properly.
  • Demonstrates a thorough understanding of reimbursement issues to provide technical support to staff.
  • Develops policies and procedures for department operations.
  • Performs annual evaluations on a timely basis.  In addition, meets with employees throughout the year providing constructive feedback about performance.
  • Provides for periodic training related to job duties both internally and externally, as appropriate.
  • Handles patient complaints concerning their account in a professional and courteous manner.
  • Co-ordinates with other departments in a positive manner using expressions that promotes respect, understanding, and co-operation.
  • Attend and actively participate in 90% of department head meetings.
  • Represents the facility in a manner that conveys a professional, courteous, caring, and cooperative attitude.
  • Is knowledgeable of Service Excellence and treats all patients/staff with dignity and respect in a consistent manner at all times.
  • Understands the need for and maintains appropriate confidentiality at all times when interacting with patients, families, visitors, employees, and all other contacts.
  • Exhibits excellent service excellence skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, visitors, families, and referral sources. 
  • Utilizes an open, non-judgmental, non-discriminatory, professional, and therapeutic approach to treatment with all patients.
  • Promotes a safe work environment for self, patients, and coworkers by complying with environment of care, safety, and infection control and universal precaution guidelines

This opportunity offers the following:

  • Challenging and rewarding work environment
  • Growth and Development Opportunities within UHS and its Subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401k plan with company match

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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