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Director, Community Transitions Program - US Telecommute

UnitedHealth Group

Minnetonka, MN
Job Code:
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Job Details

745264 Director Community Transitions Program

Director, Community Transitions Program - US Telecommute (745264)

Position Description

The Director of Community Transitions Program will lead the development of a new program offered to the UnitedHealthcare Medicare members’ transitions from an inpatient stay to home. You will be helping to build the program from the ground up, using your clinical experience in working with members in their homes and designing an innovative program to lead successful transitions. The rights candidate will have experience in program development and leading staff with a vision of the program. We are looking for someone who is organized and can deal with complexity, while being innovative and flexible. Being a team play is a must. Together, we will design a program to successfully achieve HEDIS requirements to prevent hospital readmissions, assure that members’ medications are reconciled when they return home, and a system to support members with acute and chronic health conditions to be treated at home.
Primary Responsibilities:
  • Interview, hire, and supervise 4 Clinical Managers who oversee RN staff
  • Work with a Reporting Analyst to develop reporting and data tracking to monitor the process and success of the program
  • Develop and document the infrastructure for a large number of RNs to work telephonically with members post discharge
  • Work across other segments of the company to coordinate and collaborate to create a seamless service experience for members
  • Develop Standard Operating Procedures for the operations of the program
  • Represent the progress of the program with executives at regular meetings
Required Qualifications:
  • Bachelor’s degree
  • Registered Nurse, Nurse Practitioner or LCSW
  • 8+ years of clinical experience
  • 5+ years of Leadership experience
  • Demonstrated experience developing and/or implementing Community Based Clinical Programs
  • Knowledge of and/or experience in quality measures (e.g. STARS, HEDIS, State quality measures)
Preferred Qualifications:
  • Master’s degree
  • 2+ years in a Director level role
  • Experience leading a remote team
  • Previous experience working with transition services (i.e. facility to home strongly preferred)
  • Demonstrated basic skills using industry-standard data analysis tools

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Medicare, community transitions, clinical, director, RN, registered nurse, NP, Nurse Practitioner, Minnetonka, MN, Minnesota

Job Details

  • Contest Number745264
  • Job TitleDirector, Community Transitions Program - US Telecommute
  • Job FamilyMedical and Clinical Operations
  • Business SegmentUHC Clinical Services

Job Location Information

  • Minnetonka, MN
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelDirector
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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