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Director, Engineering

Walmart


Location:
Sunnyvale, CA 94086
Date:
02/01/2018
2018-02-012018-03-04
Walmart
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Job Details

954606BRReq ID:954606BRCompany Summary:Walmart Global eCommerce is comprised of Walmart.com, VUDU, SamsClub.com, and our technical powerhouse @WalmartLabs. Here, innovators incubate next gen e-commerce solutions in real-time. We integrate online, physical, and mobile shopping experiences for billions of customers around the globe. How do we do it? We continuously build and invest in new technology including open source tools and big data innovations. Data scientists, front and back-end engineers, product managers, and web and UX/UI teams collaborate alongside e-commerce experts to envision, prototype, and bring revolutionary ideas to life in a dynamic, flexible and fun work culture.Job Title:Director, EngineeringPosition Summary:The Director of Network Engineering will lead and grow an engineering organization responsible for the design, engineering and deployment of data based network infrastructures and customer solutions. The Director of Network Engineering will recruit, hire, develop and retain an engineering staff comprised of employees and contractors. The Director of Network Engineering will serve as the Engineering Manager for all data services provided by GTEO fabric team.City:SUNNYVALEState:CAPosition Description:



+ Cultivates an environment where associates respect and adhere to company standards of integrity and ethics

+ Develops and executes technical software development strategy for ecommerce applications and systems using current business roadmap

+ Develops and implements strategies to attract and maintain a highly skilled and engaged workforce

+ Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals

+ Ensures product quality

+ Executes engineering projects

+ Provides overall direction for Engineering

+ Reduces customer impact (for example, sales loss) due to applications systems issues





#LI-DCMinimum Qualifications:Lead Engineering Staff

Recruit, hire, develop and retain qualified engineers in support of assigned projects and areas of responsibility

Manage engineering projects including assigning resources, managing priorities and defining measurable milestones

Evaluate employee performance against assigned objectives and provide feedback to ensure successful completion of objectives. This includes actively participating in the quarterly performance review process

Identify appropriate training to develop staff resources

Manage capital budgets regarding assigned projects

Actively seek out opportunities for informal and formal recognition within the team

Manage contract resources as necessary within budgets to meet objectives

Provide proactive leadership strategies for assigned technologies to ensure company establishes and maintains technological advantage

Oversee the research and development of new products, services or capabilities

Build culture around Allied core values

Identify future leaders and provide mentoring to further develop skills and abilities

Develop team goals and milestones to meet business objectives

Review, optimize and improve processes and procedures

Network Availability

Oversee the management of network capacity, ensuring that Allied is positioned to accommodate both existing traffic and anticipated growth

Lead efforts to validate and test redundancy and resiliency on a scheduled basis

Cross Functional Support

Work with Sales to provide training for Sales Engineering, support ICB (one-off) requests and identify new opportunities for lighting buildings

Work with Service Delivery to design solutions, support technical calls, identify appropriate service delivery methods, and document the solutions

Support the Network Operations Center by providing an escalation point, training analysts and documenting, the core infrastructure to assist with troubleshooting as needed

Support the Finance department by providing necessary metrics and reporting enabling us to effectively audit our bills from vendors and ensure that we are appropriately billing our voice customers

Supply Chain/Vendor Management

Manage the inventory cost by overseeing the replenishment, RMA, and return processes for core network equipment and systems

Maintain ongoing vendor relationships by meeting with suppliers periodically, providing report cards for core network equipment and systems

Product Management

Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Translates product strategy into detailed requirements and prototypes

Act as a product evangelist to build awareness and understanding

Budget

Assist the CIO in managing the annual Engineering budget. This includes (but is not limited to): Provide forecasts for hardware, software, and staff and managing variancesAdditional Preferred Qualifications:Bachelors degree in Computer Science or other related field; or equivalent combination of education and relevant experience. A Masters degree in Business Administration (or MBA) is desired.

8+ years of the progressively broader scope of responsibilities to include systems, planning, budgeting and management of teams; or combination of applicable experience, education, and training which provides the knowledge and skills needed to perform job duties.

Telecommunications or Internet Service Provider (ISP) experience is required. Sr. Manager or Director level experience in an Engineering organization is preferred.

Excellent organizational, verbal, written communication and interpersonal skills with a high degree of attention to detail.

Must possess strong interpersonal skills and have the ability to interact with all levels of employees in a professional manner.

As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all times.

Standard office/computer equipment with knowledge of various software packages, operating systems and operational support systems.Category:Software Development and Engineering Division:Walmart LabsDivision Summary:@WalmartLabs is the technical powerhouse behind Walmart Global eCommerce. We employ big data at scale -- from machine learning, data mining and optimization algorithms, to modeling and analyzing massive flows of data from online, social, mobile and offline commerce. We dont just engineer cool websites, mobile apps, and new services; we use our own open source tools to create the framework. Deployment is automated and accelerated through our open cloud platform. This makes us incredibly nimble and able to adjust in real-time to our global customers.Employment Type:Full TimeRequisition Template:eCommerce Department Summary:The Global Technical Operations team builds and runs the infrastructure for one of the largest 24/7 e-commerce operations in the world. Our engineers take great pride in their ownership of the systems, databases, networks, and the NOC that keeps the heart of Walmart Global eCommerce beating. With billions of customers, we're here to ensure seamless performance at global scale. Whether there's an unexpected spike in performance due to site visits or new builds and releases, we bring solutions to complex challenges.
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