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Director Enterprise-Wide Learning Solutions


Roseland, NJ
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Job Details

Company ADP USA

Job Title: Director Enterprise-Wide Learning Solutions

JobID: 5000214336006

Location: Roseland, NJ, 07068, USA

ADP is hiring a Director Enterprise-Wide Learning Solutions. The position collaborates closely with leaders throughout the Global Business Transformation team to develop a learning strategy, roadmap and resource plan directly aligned with business strategy and goals. Highlights learning strategies and influences overall project and deployment plans to meet the goals of the business. Works in collaboration with Enterprise Learning COE functions to ensure execution of priorities and is responsible to find efficient and effective ways to align learning strategy for US Business Unit teams with their partners. This role is the key stakeholder for Enterprise Learning Talent Strategy for our offices and owns the planning of the Enterprise Learning Service Alignment goals. Success in this role is measured by the leader's ability to develop efficient learning plans, deliver highly effective learning solutions that drive business results at the Enterprise Level. Special Duties Include:
* Supports the development and execution of a Management Bench Program that includes development assignments in Enterprise Learning
* Supports the following multiple business segments
* Supports the strategy and development of BPI Academy
* Creates Enterprise Learning Service Alignment Strategy & Plan
* Serves as the dotted line leader for India/Philippines learning Managers At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.


* Staff management: Recruits, selects and manages learning team. Assigns roles, responsibilities and BU-level projects. Provides coaching and mentoring and supports continuous learning and staff development that enhances individual performance and team capabilities. Establishes clearly defined department and individual goals and objectives and communicates these to associates through department and performance planning. Provide periodic performance feedback vs. objectives and conducts annual performance reviews on all associates and makes compensation decisions. Responsible for hiring and terminating as required. Determine the department's training requirements and ensures timely and effective training schedules both formal and on-the-job, to enhance the skill base of the department.
* Relationship Management: Works with colleagues to establish and enhance Learning and Performance as a strategic partner with senior management and cultivates relationships with key stakeholders throughout the organization. Partners with internal business units to anticipate and respond to business and organizational needs and to ensure learning investments and resources are aligned to business strategy and priorities. Partners with field management to identify opportunities for innovation and service improvement and drive improved associate performance through coaching initiatives.
* Performance Consulting: Proactively collaborates with business leaders to help identify and close performance gaps. Serves as primary point of contact for BU learning needs and questions. Conducts front end analysis to confirm gap can be addressed through training. Actively consult with business leaders and other internal customers to diagnose performance issues and develop appropriate solutions -- whether the solution contains a learning component or not.
* Learning Analysis: Leads team in assessing and validating learning needs of business segment internally and externally using business success measures and learning metrics. Partners with COE in prioritizing needs and ensuring needs are fulfilled according to success measures. Prepares business cases with ROI justification for investments.
* Learning Design, Development and Delivery: Leads team in designing, developing and rolling out learning solutions, in collaboration with COE, to enhance individual, team and organizational performance. Deliver learning solutions and services for clients that are designed to lower the cost of service, increase client satisfaction, and increase client solution adoption.
* Client Learning Business Development: Identifies and implements new business opportunities designed to grow learning services revenue and increase the overall value provided to clients while lowering the cost of service and increasing client solution adoption. Conducts cost benefit analysis to evaluate the viability of new revenue opportunities. Forecasts and manage revenue target (as applicable).
* Marketing Communications: Leverages marketing communications strategies and materials developed by Enterprise Learning COE to promote learning offerings internally and externally and achieve high levels of adoption.
* Operations: Ensures team adherence to standard operating procedures established by Enterprise Learning COE to ensure high quality, cost effective, scalable and timely output. Drives productivity improvements by continually innovating learning and development programs that ultimately drive greater associate and client satisfaction. Establishes performance and operating standards as they relate to associate learning and development and certification criteria.
* Budgeting: Forecasts and manages to team's learning budget.


* Bachelor's Degree
* 7-10 years experience of directly related experience #LICORP

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