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Director Food & Environmental Services Healthcare

Aramark


Location:
Bluff Point, ID
Date:
12/11/2017
2017-12-112018-01-09
Job Code:
144788
Aramark
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Job Details

AramarkDirector Food & Environmental Services Healthcare

Director Food & Environmental Services Healthcare

CA-ON-Toronto
1 month ago
ID
144788
Category
Operational Excellence

Overview

Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.ca.

Description

Reporting to the District Manager, Healthcare and the on-site clients at a GTA hospital, the Director Food & Environmental Services oversees a wide range of high quality health care services. 

The position will be responsible for providing strategic leadership and tactical direction to the on-site Aramark leadership team in the areas of Food Services, Housekeeping and Portering and Linen.

 

You will be responsible for: delivering "best in class" level of service, building strong and enduring partnerships with our client/s and the community, and creating a culture of customer service and accountability.

 

Key Responsibilities:

 

  • Providing a clear vision and direction to onsite management team and staff in an effort to ensure the attainment of organizational and client objectives and goals with a focus on the hospital’s Mission, Vision and Values.
  • Creating/implementing strategic business plans for the account to achieve and drive effective implementation processes through collaboration between all departments, and stakeholders.
  • Establishes and maintains open channels of communication between senior clients, management team and support departments to ensure "best in class" customer service and satisfaction.
  • Serves as an active participant and/or leader on relevant hospital committees and/or task forces as required
  • Participates in the recruitment, development, and retention of diverse talent within the account.
  • Serves as an integral part of the hospital organization creating strong partnerships amongst all key stakeholders
  • Ensures the account meets client service, financial, and quality objectives and enforces policies that guide and support the provision Hospitality/Environmental services and assures compliance with all Provincial and National regulations.
  • Monitors financial/non-financial results in all departments to achieve company and client objectives.
  • Develops and maintains favorable working conditions with Municipal and Provincial Government bodies.
  • Actively manages the account by analyzing customer satisfaction results, identifying areas of opportunity, and mitigating external threats.
  • Provide leadership in ensuring the account has implemented corporate and client OH&S programs and management of claim costs.

Qualifications

  • University or College Degree or Diploma in Business Administration or related field
  • 5 years relevant leadership and general management experience in Environmental Services (EVS), Food services and Facility services in a healthcare institution
  • Minimum 5 years relevant experience, preferably in an acute healthcare institution
  • Experience managing in a unionized environment would be strong asset
  • Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements
  • Strong familiarity with mix of union and non-union workforce
  • Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment
  • Ability to respond effectively to changing demands
  • Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management
  • Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control
  • Excellent computer literacy including Microsoft Excel, PowerPoint, and word.

 

Accommodations for job applicants with disabilities are available upon request.

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