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Director, Market Operations - Jacksonville, FL

UnitedHealth Group


Location:
Jacksonville, FL
Date:
09/05/2017
2017-09-052017-10-04
Job Code:
1792472
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Job Details


Director, Market Operations - Jacksonville, FL(Job Number:732312)
Description

The Director of Market Operations has management responsibility for day to day regional market operations.  The position is responsible for facilitating the creation and execution of local market strategies and action plans.  The position is involved in planning, budgeting, forecasting, facility planning and reporting for each of the assigned markets.  This will include being a local liaison with health plan payors, building hospital relationships and overseeing network development, network management and local office management in assigned markets.  This position may supervise multiple markets as directed.

 

This position has a dotted line matrix management responsibility for all other functional staff located within assigned markets - including marketing, utilization management, disease management and transportation.  This position works cross functionally with all other divisions in the corporation including sales, medical management, finance, claims, customer and member services, IT and facilities to achieve market goals and objectives.   

 

The responsibilities of this position demand a wide range of capabilities including:  strategic planning and analysis skills; strong accounting knowledge and understanding of financial statements; understanding of managed care contracts; management breadth to direct and motivate; highly developed communication skills; political savvy; and the ability to develop clear action plans and drive process, given often ambiguous issues with numerous interdependencies.  Analyzes data from a variety of statistical and financial reports and develops recommendations, strategic plans and action plans to improve identified financial deficits.

 

This position will work closely with key payor and physician groups to develop long-term strategic relationships.

 

Primary Responsibilities:

  • Provides supervision for market personnel as assigned and participate on the management team directed by the Vice President of Market Operations

  • Participates in strategic and operational planning for the assigned market(s) and facilitate the execution of the plan within that assigned market

  • Works closely with Corporate Sales & Marketing to attain membership goals by identifying business opportunities, and retention of key physicians along with internal growth of their practices

  • Continually seeks ways to improve job efficiencies

  • Creates and executes a comprehensive market strategy developing an assessment of competitors and local market trends benefit design and a marketing plan as well as a network development plan

  • Facilitates the development and execution of the local market action plan for each market that the regional director is assigned

  • Provides cross functional leadership across the health plan by maintaining open communication, identifying, resolving cross functional issues, continually improving cross functional policies/procedures/work flows and support systems and proactively facilitating staff development to achieve the goals and objectives of each assigned market

  • Maintains effective network support services by working with the Vice President of Market Operations

  • Performs all other duties as assigned

 

 


Job Provider Contracting & Network Development
Primary Location US-FL-Jacksonville
Other Location 
Organization WellMed Medical Mgmt, Inc
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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