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Director Network Performance - Rocky Mt. Health Plan - CO

UnitedHealth Group

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Job Details

750631 Director Network Performance Rocky Mt Health Plan CO

Director Network Performance - Rocky Mt. Health Plan - CO (750631)

Position Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm) 


This position will work at the direction of the Vice President to develop, implement, support and evolve the operations of Regional Accountable Entity (RAE) Contract Requirements and future areas of progress and growth of the RAE. Areas of operation relate to behavioral health, physical health and social determinants of health with a specific, but not limited, focus on Behavioral Health, Network, and Population Health Management. This position will serve as the Program Officer and RMHP’s primary point of contact for the Contract and for Contract performance. The Program Officer will work out of an office within the contracted region.


Positions in this function include those responsible for a variety of functions in areas such as health services, clinical services and the delivery of clinical care. Positions in this function are responsible for the development and / or on-going management and administration of clinical programs.  


Primary Responsibilities 

  • Serve as the primary point of contact for the Contract and for Contract performance
  • Provide implementation support, measurement standards, and revisions as needed that incorporate applicable best practices with proven outcomes
  • Provide oversight for assigned staff
  • Provide operational oversight across RAE functions and organization departments. Be accountable for all other Key Personnel and other personnel and ensure appropriate staffing levels throughout the term of the Contract
  • Monitor all phases of the project in accordance with work plans or timelines or as determined between the Contractor and the Department
  • Facilitate ongoing process improvement activities for identified RAE operation functions
  • Develop and maintain operational monitoring processes for RAE contract requirements, reports and deliverables
  • Ensure the completion of all work in accordance with the Contract’s requirements. This includes, but is not limited to, ensuring the accuracy, timeliness and completeness of all work
  • Develop and present regular statements of compliance, achievement and areas of growth to help inform executive and leadership teams
  • Participate in Network recruitment, engagement and contracting in compliance with UHG requirements
  • Collaborate with and develop reciprocal operations and processes with Reunion and other community partners
  • Provide supervision to operations teams. Participate in Department-led meetings to discuss the progress and direction of the Program
  • Collaborates with all necessary RMHP departments and external entities for the effective development, implementation, and integration of RAE initiatives as directed and in alignment with the RAE contractual requirements
  • Prepares annual budget and establishes controls to stay within the specified limits of that budget, contributing to cost-effective operation of the company
  • Uses comprehensive project management including planning, development, coordination, monitoring, reporting and evaluation of program / initiatives implemented collaboratively by other core processes or outside entities in accordance with the Mission, Vision, and Guiding Principles of the company
  • Responsible for maintaining and enhancing RMHP’s reputation as the leader in managed health care
  • Selects, trains, develops, appraises, and motivates qualified staff to effectively carry out department functions
  • Provides for the continuity of managerial and specialized skills. Takes corrective action as necessary on a timely basis and in accordance with company policy
  • Consults with HR as appropriate
  • Respect confidentiality and maintain confidences as described in the Confidentiality Security Agreement that is signed by all employees. The ability to maintain confidentiality is a critical and essential component of this position
  • This position requires travel. Requires independent, reliable, flexible, and on-demand, transportation at the incumbent’s expense for travel between various locations and timely arrival and departure from various locations. If the employee chooses to satisfy this requirement by driving a vehicle, the employee must meet the requirements for Colorado licensure and company requirements for liability insurance coverage
  • Complete all duties in accordance with company safety policies and practices
  • Other functions may be assigned and management retains the right to add or change the duties at any time  

It is expected that each United Healthcare Services employee adhere to UHG & RMHP Policies and Procedures, including but not limited to Corporate Mission Statement, Corporate Values & Ethics, and Corporate Code of Conduct.

Required Qualifications:

  • Master’s degree in behavioral health, related field, or the combination of education and experience that would enable performance of the full scope of the position
  • Experience designing and / or administering health programs and developing health care policy
  • Experience in rural community health center or related operations, Case Management experience with child welfare agencies, and direct clinical care experience with adolescents, families and adults
  • Leadership experience in health plan operations, with emphasis on behavioral health care management
  • Experience managing projects or contracts of similar scope and size
  • Quality Improvement and Population Health Management expertise in both Primary Care and Behavioral Health Settings
  • Knowledge of and experience with health care delivery system reforms and Medicaid programs, including federal and state regulations
  • Experience developing and operationalizing a Behavioral Health Integration Program, experience in strategy development within the community mental health center system, and in-depth experience providing both oversight and subject matter expertise to a major Medicaid procurement process


Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: Director Network Performance, Rocky Mt. Health Plan, Grand Junction, CO, Colorado

Job Details

  • Contest Number750631
  • Job TitleDirector Network Performance - Rocky Mt. Health Plan - CO
  • Job FamilyMedical and Clinical Operations
  • Business SegmentCommunity and State

Job Location Information

  • GRAND JUNCTION -Colorado, CO
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelDirector
  • ShiftDay Job
  • TravelYes, 75 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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