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Director of Account Management (Group Insurance National Accounts)


Roseland, NJ
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Job Details

Position Title: Director of Account Management (Group Insurance National Accounts)
Job Code: 414198
Job Location: New Jersey-Roseland

Prudential’s Group Insurance (GI) National Accounts (NA) Account Management team is seeking a Director who will be responsible for managing a team of Account Managers and Sales Assistants for National Accounts customers (5,000 employees) across the Northeast Region. This Director will be responsible for mobilizing support staff to maintain and strengthen account relationships and grow the business, while resolving issues. This position is responsible for their team’s service metrics through developing, training, executing case-specific business plans and assisting in retaining existing customers.


  • Lead a team of 17 Account Mangers/Sales Assistants focused on sustainable, profitable growth of the National Accounts in-force block of business 
  • Active role in developing case specific business plans that assist in meeting and exceeding persistency, profitability and revenue growth goals 
  • Active role in training staff and helping to remove internal and external obstacles they may face 
  • Drive a high-performance culture through coaching and developing Account Managers/Sales Assistants 
  • Engage with National Accounts leadership and Account Executives to drive superior service results 
  • Establish and maintain relationships with both internal and external customers 

  • Group insurance experience required
  • Bachelor’s Degree strongly preferred 
  • Prior insurance carrier experience or benefits management experience with proven success in servicing / managing large accounts and clear understanding of internal processes and procedures 
  • Experience managing a team strongly preferred 
  • Record of accomplishment and ability to develop and grow relationships 
  • Successfully partnered with brokers & consultants is desirable 
  • Excellent written and oral communication skills including the ability to present to large groups 
  • Solid knowledge of group insurance products and services
  • Strong financial acumen
  • Ability to travel 20%-30% 

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.
Job Function: Insurance
Schedule: Full-time
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