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Director of Business Development & Community Relations - (25672)

Universal Health Services

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Universal Health Services
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Job Details

Deltek Talent Management - Director of Business Development & Community Relations - (25672)

Job Details

Director of Business Development & Community Relations - (25672)

Facility Name
The Pride Institute
EDEN PRAIRIE, MN 55344 US (Primary)
Career Area
Business Development
Job Description

The Pride Institute is the nation’s first and leading provider of residential and outpatient treatment programs exclusively treating substance abuse and mental health needs of the LGBTQ+ community. With a Residential program in Eden Prairie, MN that provides integrated treatment services for adults with chemical dependency, sexual compulsivity, and co-occurring disorders, and Intensive Out-Patient (IOP) programs in the Uptown area of Minneapolis and soon in Rochester, we have been providing our clients a comfortable, safe alternative to traditional treatment programs for over 30 years.

Pride Staff are a talented, diverse, compassionate, and dedicated group.  Some of us are part of the community and some of us are allies.  Some of us are in recovery and some of us have only witnessed the devastation caused by addiction.  Some of us came to Pride with limited knowledge of the unique challenges experienced by our clients and some of us have personally faced those challenges.  We are always learning from each other and from our clients.          

We strive to provide the best client-centered care by employing and developing highly qualified staff trained in working specifically with the LGBTQ+ community and dedicated to service excellence. Our clinical team, made up of counselors, mental health clinicians, and therapists bring a wealth of experience and knowledge to each individual case. Our experienced physician and nursing/tech staff provide 24/7 medical care to our residential clients.

Pride’s commitment to service excellence extends beyond delivering exceptional client-centered care. Our ongoing success is also dependent upon our highly motivated, nonclinical professionals working to improve business operations.

We are seeking a dynamic and talented Director of Business Development (DBD) and Community Relations to lead and coordinate the organization’s efforts to effectively communicate and develop referring relationships with payors, professional referral sources, consumers and other customers so that they understand how to best use our services ensuring that their specific needs are served.

The DBD is responsible for preparing, implementing, monitoring, and revising, when needed, Pride’s Marketing Plan, as well as all public relations activities. These efforts will support specific, quantified marketing objectives pertaining to market share, reimbursement mix, client census, community awareness, educational workshops, special events, advertising and media.  Duties include, but are not limited to:

  • Develops departmental objectives which keep activities focused and results oriented based on admissions to the Pride programs.
  • Analyzes historical trends and compares current performance on a monthly basis.
  • Develops and maintains service relationships and service systems with/for key clients often including managed care organizations, professional referral sources, professional medical staff, EAPs and other target segments and special referral sources.
  • Monitors satisfaction of patients, referral sources and other customers.

  • Monitors competition and notifies appropriate staff of new developments.

  • Evaluates the progress of efforts toward goals.

  • Performs or coordinates marketing research.

  • Plans special events. 

  • Manages the Business Development/Community Relations staff.

  • This position could travel 70% of the time, although most of the travel is statewide. 


In addition to receiving competitive pay, our fulltime employees are able to choose from a comprehensive list of benefits and select those that best meet their needs.  These benefits include:

  • Medical
  • Dental
  • Vision
  • Insurance and income protection
  • Retirement and savings plans
  • Flexible Spending Accounts
  • Generous PTO
  • UHS Stock Purchase Plan


ADDITIONAL INFORMATION ABOUT THE PRIDE INSTITUTE: We are a subsidiary of Universal Health Services, Inc. (UHS), one of the nation’s largest and most respected hospital companies. UHS has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. The UHS operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.



Job Requirements


  • Bachelors degree in business, marketing, social sciences, or a related clinical field required. Masters degree with a concentration in marketing and/or finance preferred. 
  • Three - five years of experience in marketing, strategic planning, or communications with some management experience required.
  • Knowledge in areas of marketing and business development in healthcare and in managed care.Working knowledge of public relations, communications, media relations and event planning.Understanding of behavioral sciences and the objectives of mental health treatment in inpatient and outpatient settings.

  • Experience working in a health care environment preferred.


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