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Director of Business Operations ( Europe)


Augusta, GA 30901
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Job Details

Location: Tadworth, Surrey.

Salary: Competitive salary & benefits available

Application Opening Date: 24 January 2018

Application Closing Date 21 February 2018


The Regional Director of Business Operations (DBO) is an active member of the PEH Europe Regional Leadership Team working closely with the Regional President and commercial leaders - both in region as well as in Headquarters - to support the business and continuous efforts to improve operational effectiveness across the region. S/he also serves as the primary Regional liaison to key internal stakeholders and supports the Europe markets by removing operational barriers and securing critical resources that enable the achievement of their business goals. The DBO ensures the operational excellence of the region and also exhibits the flexibility and strong project management skills to lead a variety of regional strategic initiatives and special projects for the Regional President. S/he is an active participant / contributor during regional strategic planning and operational planning discussions and proactively anticipates, identifies, understands, engages in and supports the prioritization of issues and opportunities across the region to ensure these initiatives are completed in a timely and effective manner.


+ Provide strategic, operational, project management and communications support to the Regional President and cross-functional Europe Extended Leadership team to facilitate achievement of regional business objectives, colleague engagement, and organizational efficiency.

+ Contribute to establishing and sustaining an environment that encourages and rewards the required cultural mindset including strong colleague engagement, quick decision making, empowerment, flexibility, optimized efforts, and strong execution

+ Takes on lead and/or support role in key strategic commercial initiatives

+ Primary liaison for the Regional President to key stakeholders within NYHQ

+ Leads the development and implementation of the Operating Plan and Strategic Plans for the region; subsequently manages periodic financial, strategic and operational performance scorecards and reporting mechanisms

+ Supports planning, implementation and management of regional operations to including securing cross functional resources, overseeing regional communications, developing meeting agendas/content and overseeing all logistical planning for the region.

+ Supports the Regional President coordination role in the cross-BU Regional Management Team (RMT) developing materials and managing logistics

+ Works closely with members of the Regional Leadership Team to help drive successful market-level execution of the regional strategic vision

+ Works closely with Regional Commercial office to provide analytics and insights to help inform regional decision making and drive market-level initiatives

+ Proactively anticipates/prioritizes issues and provides practical and effective solutions that bring appropriate resources, best practices and expertise to resolve the issue.

+ Promotes continuous improvement initiatives and colleague engagement activities


+ MBA or equivalent experience; position requires at least 7-10 years of experience in pharmaceutical marketing or like function with demonstrated success working the commercial organization

+ Must have experience managing complex situations in a matrix organizational structure through the participation in or leadership of cross-functional teams, together with strong team membership skills.

+ Demonstrated business acumen, ideally with a market analytics/marketing background, and strategic thinking abilities

+ Experience working in both developed and emerging markets a plus


+ Comfortable working with Senior Executive Leaders and competence in developing senior leadership communications and presentations

+ Demonstrated analytical and problem-solving skills required; financial expertise that should include the assessment, management and constant efforts to maximize P&Ls

+ Strong organizational skills and attention to detail; ability to lead through influence

+ Proactive self-starter with comfort working autonomously

+ Strong project and program management skills, including change leadership

+ Ability to navigate across Pfizer to achieve business objectives, including a good understanding of the workings of Pfizer New York HQ

+ Strong oral and written communication skills

+ Expect candidates to demonstrate the following competencies at the mastery level:

+ Project management with program progress metrics

+ Financial and data analysis, interpretation, and communications

+ Strong ability to prioritize and accomplish tasks with scarce resources

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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