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Director of Design

Walmart


Location:
SAN BRUNO, CA
Date:
06/22/2017
2017-06-222017-07-21
Job Code:
874446
Walmart
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Job Details

JobId: 874446
JobTitle: Director of Design
City: SAN BRUNO
State: CA
Description:

Division Summary

The Walmart.com team is here to provide amazing digital and physical experiences for our customers – with seamless access to products and services they want. Marketplace allows us to present an even wider array of vendor products on Walmart.com and beyond. Behind the scenes, e-commerce experts are focused on category growth, program management, business development, and seller onboarding. We continuously strive to deliver incredible selection, ease, and e-commerce innovation to customers.


Department Summary

The UX Design team is creating user experiences for customers who shop online on our sites from their desktops and mobile devices. It’s all about the user experience from ideation, exploring experience design concepts, to prototyping and testing. Our UX/UI experts include strategists, researchers, architects and designers who build best-in-class site experiences and apps. It’s incredibly exciting and rewarding to see products in our users’ hands.


Position Summary

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Position Description


The Director of Design for Discovery establishes and drives the overall strategy for design and execution of our e-commerce properties. This is a senior-level role with significant responsibility, creativity, technical expertise, and business sense required.

Responsibilities:



  • Recruit and develop extraordinary talent, by coaching, managing and mentoring a team of 10-20 designers.


  • Establish and communicate effective design processes through a strong understanding of user-centered design techniques coupled with practical experience in how a design team should collaborate cross-functionally for maximum effectiveness delivering solutions.


  • Juggle many objectives, as a consistent champion for the customer.


  • Lead strong teams through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams.


  • Apply and further develop your experience in developing new approaches to design based on industry best practices, including agile and lean product development methodologies.


  • Drive multi-channel user experience strategy and innovation with successful delivery of product roadmaps


  • Gain strategic alignment within and across the organization


  • Identify the need for analysis of customer behavior changes (for example, spikes in sales revenues, traffic, abandonment, engagement)


  • Manage and approve prototypes, specification documentation and style guides.


  • Provide overall direction for design.

    #LI-KA1



Minimum Qualifications


  • Bachelor's Degree in Human Computer Interaction (HCI), Psychology, Information Science, Design, Communications, English, Writing, or related field and 7 years user experience design or related field OR 11 years experience in user experience design or related field.


  • 2 years of supervisory experience.


Additional Preferred Qualifications


  • Masters Degree in Cognitive Science, Computer Science, Artificial Intelligence, Architecture, Business, or related field.


  • 8 years experience in software design or related field.


  • 6 years experience in eCommerce or related field.


  • 2 years experience developing user experience solutions with agile methodology


  • 2 years experience designing front-end user experience solutions for consumer software development using modern web technologies such as AJAX, Ruby on Rails, or related skill.


Company Summary

Walmart Global eCommerce is comprised of Walmart.com, VUDU, SamsClub.com, and our technical powerhouse @WalmartLabs. Here, innovators incubate next gen e-commerce solutions in real-time. We integrate online, physical, and mobile shopping experiences for billions of customers around the globe. How do we do it? We continuously build and invest in new technology including open source tools and big data innovations. Data scientists, front and back-end engineers, product managers, and web and UX/UI teams collaborate alongside e-commerce experts to envision, prototype, and bring revolutionary ideas to life in a dynamic, flexible and fun work culture.


Req ID:

810249BR



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