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Director of Internal Communications - Network & Clinical - Minnetonka, MN

UnitedHealth Group

Minnetonka, MN
Job Code:
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Job Details

Director of Internal Communications - Network & Clinical - Minnetonka, MN(Job Number:709389)

At UnitedHealthcare, you're making a difference in people's lives, starting with your own. Join us and start doing your life's best work.(sm)


The Director of Internal Communications leverages writing expertise, business acumen and interpersonal skills to write and deliver internal communications that support employee engagement and are integrated with the business strategies and objectives for UnitedHealthcare’s Network and Clinical organizations. These two functions manage our relationships with over 1 million physicians and 6,000 hospitals to ensure UnitedHealthcare’s 46 million members have access to the care they need. This position leads the internal communications strategy for Network and Clinical and will play an integral role in helping our organization evolve to more collaborative, relationship-based partnerships with care providers. This role is part of a shared services internal communications team and reports to the VP of Communications, who manages both internal and external communications for Network and Clinical.


Primary Responsibilities:

  • Create alignment among all Network and Clinical employees – as well as UHC employees enterprise-wide when appropriate – around the company’s vision for trusted, more collaborative relationships with care providers. This position will play a critical role in helping shift the company’s internal mindset around its approach to provider relationships
  • Guide an editorial strategy for internal communications across the Network and Clinical organizations to create a more unified vision and understanding of our provider-facing work. This involves understanding current company priorities and milestones, collaborating with other communications colleagues across the businesses, and crafting storylines
  • Support executive communication needs, including quarterly town hall agendas
  • Coordinate with, and support when needed, the UHC corporate internal communications team to ensure consistency in our provider messaging and strategy across all UHC employees
  • Manage a team that produces high quality work and develops creative new ideas for effective storytelling across the Network and Clinical organizations
  • Work regularly with the external communications team to help our own employees see the impact their work has on the people and communities we serve, while also creating deeper alignment between our internal and external messaging
  • Embody and promote UHG corporate values and ethics, and demonstrate a passion for our mission


Job Communications Specialists and Management
Primary Location US-MN-Minnetonka
Other Location 
Organization UHC Communications
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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