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Director of Patient Registration - Merced, CA

UnitedHealth Group

Merced, CA
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Job Details

751681 Director of Patient Registration Merced CA

Director of Patient Registration - Merced, CA (751681)

Position Description

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

The Patient Registration Director will direct the planning and the coordination of all patient registration functions in order to ensure effective cash flow through quality data gathering. This role will focus on upfront cash collections, finding funding solutions for uninsured patient, improved customer satisfaction, improved employee satisfaction and maximum reimbursement for hospital services rendered to patient.   

Primary Responsibilities:   
  • Facilitate communications between Patient Access department and other departments within the hospital and / or health system
  • Develop and implement goals & objectives for the Front End area that supports the mission and objectives of the hospital
  • Works with system and hospital leadership to prioritize departmental initiatives and objectives and implement, monitor and review annual goals and performance standards for each functional area of the departmental responsibility
  • Must be able to communicate individual and team goals to staff
  • Monitor, track, and evaluate staff productivity and performance and provide summary report to the Director on a monthly basis
  • Oversee department training and individual performance
  • Maintain and oversee the patient registrations, insurance verification, customer service and financial counseling
Required Qualifications:   
  • 5+ years of Revenue Cycle management experience (preferably in Patient Registration)
  • 5+ years of Management experience
  • Solid understanding of managed care and insurance contractual arrangements
  • Proficient in Excel (intermediate level)
  • Ability to work in a high pressure or changing environment, and exercise good judgment to resolve problems in the absence of formalized procedures and guidelines

Preferred Qualifications:   

  • Undergraduate degree
  • ICD experience and / or understanding

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 
Job Keywords: Director of Patient Registration, Merced, CA, California

Job Details

  • Contest Number751681
  • Job TitleDirector of Patient Registration - Merced, CA
  • Job FamilyBusiness Operations
  • Business SegmentOptumInsight

Job Location Information

  • Merced, CA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelManager
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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