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Director of Revenue Services, Chandler, AZ

UnitedHealth Group

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Job Details

Director of Revenue Services, Chandler, AZ(Job Number:688419)

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Financial discipline and accountability count more today than ever. Which is why your performance and innovation will find a reception here like nowhere else as you help people live healthier lives while doing your life's best work.(sm)


The Assistant Director of Revenue Services is responsible for multi - site coordination and supervision of the Revenue Services Department staff, whose primary duties are ensuring timely and accurate billing and collections services for all locations supported.


Note: The position mainly involves more general AR activities to ensure overall compliance and performance levels are achieved in the performance of these responsibilities.


Primary Responsibilities:

  • Close coordination with Director and field teams in leading the revenue services department billing and collection activities, ensuring monthly goals are achieved
  • Oversight and management of all month end procedures related to the reporting of accurate revenue
  • Request, prepare, and / or maintain requested reports on billing and collection activities
  • Review and identify Adjustments / Write offs, reasons and action needed to improve
  • Help develop and implement mechanisms and controls to ensure accurate and timely billing, in accordance with established internal and third party payor requirements
  • Manage all personnel actions; performs performance evaluations; and initiates corrective - action plans when appropriate, including reporting results of follow - up audits
  • Ensure compliance with all Government (Medicare, Medicaid, other) and commercial payers regulations and requirements
  • Work closely across departments to communicate patient or payer issues and timely resolution
  • Identify and develop strengths in staff members and work collaboratively with them to improve skills as needed
  • Coordinate plans with appropriate resources to ensure training needs identified and addressed
  • Provide leadership and direction to ensure that revenue services team successfully meet the current and future growth plans
  • Identify opportunities to improve quality and workflow.  Assist implementation of Best Practice Processes / SOP’s
  • Maintain, build and establish new customer relationships in conjunction with the managed care / payer relations team
  • Gather and report on key metrics critical to evaluating results and driving performance.  Develop plans to improve as needed
  • Any other duties as assigned


Job Accounting
Primary Location US-AZ-CHANDLER
Other Location 
Organization OptumRx AxelaCare
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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