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Director, Operational Risk Management - Retirement Business (Location: Scranton, PA., Woodbridge, NJ., Hartford, CT., or Newark, NJ)


Newark, NJ
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Job Details

Position Title: Director, Operational Risk Management - Retirement Business (Location: Scranton, PA., Woodbridge, NJ., Hartford, CT., or Newark, NJ)
Job Code: 442118
Job Location: New Jersey-Newark
Position may be based out of Hartford, CT.; Scranton, PA.; Woodbridge, NJ.; or Newark, NJ.
The Retirement Operational Risk Management team supports the priorities of Prudential’s Retirement Business by helping ensure that business leaders are aware of the potential risks associated with proposed new products or initiatives as well as existing processes.  Joining the Risk Management team provides a tremendous opportunity to learn all areas of the Retirement business and interact with senior management, Audit, Law and Compliance and other Risk Management teams.  This role is responsible for resolving challenging issues and for managing multiple issues to completion.  This position requires resourcefulness, good judgment, follow through, and strong leadership qualities.  In addition, strong business acumen and an understanding of the financial risk types, such as credit, market, and insurance risk, would enable the incumbent to understand the key risks associated with certain financial products or business lines.
Job Responsibilities
The successful candidate will be responsible for:
  • Conducting Risk Assessments of major business initiatives, new products and strategies to ensure appropriate controls are implemented
  • Implementing aspects of the Operational Risk Management (ORM) Framework, including facilitating Risk and Control Self Assessments with functional personnel, documenting key risks and controls, developing action plans and providing effective challenge to the adequacy of controls
  • Researching, evaluating, and/or resolution of risk issues impacting the business, including conducting control reviews or gap analyses for existing processes, as needed;
  • Analyzing and reporting operational risk events, analyzing root causes of control breakdowns, developing remediation plans
  • Working with Risk Management and business partners to address developing issues and existing control gaps in the Business;
  • Liaison between the Business and Internal Audit for engagements, and tracking the resulting issues and action plans until effective closure
  • Reviewing and completing the analysis of processes for compliance with regulatory requirements

The preferred experience for a successful candidate would include:

  • 5-7 years of operational risk and/or financial services / audit experience
  • Familiarity with and understanding of the financial risks, including credit, market, and insurance risk; experience in enterprise risk management is a plus
  • Strong business acumen and financial literacy, an ability to understand technical concepts
  • Ability to think critically and logically; creative problem solving and excellent decision-making skills.
  • Strong organizational skills including the ability to work on multiple projects simultaneously, and bring them to resolution.
  • Superior relationship management skills with the ability to partner and build professional relationships in a cross functional environment
  • Excellent listening and communication skills to effectively facilitate group discussions
  • Strong analytical skills including working knowledge of Microsoft Excel, Word and PowerPoint.
  • Knowledge of GAAP reporting and statutory reporting, as well as Sarbanes Oxley and Model Audit Rule compliance requirements is a plus.
  • A Bachelor's degree is required, preferably in a business major.
  • Relevant professional certifications (e.g., CPA, CFA, etc.) are a plus.


Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.
Job Function: Risk Management
Schedule: Full-time
Apply on the Company Site
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