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Director, Quality Assurance


Iselin, NJ
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Job Details

Position Title: Director, Quality Assurance
Job Code: 439018
Job Location: New Jersey-Iselin

Prudential's Retirement Technology group is seeking a Director, Quality Assurance with a proven track record for leading a  multi-sourced testing team of at least 100 associates across a portfolio of projects.  In this role you will be responsible for managing all aspects of the Quality Assurance function including establishing standards and guidelines enterprise-wide or business specific, as well as reviewing procedures that will ensure the quality of all systems development projects initiated or maintained by the information technology management/services area.  The scope of responsibility includes both the quality testing of software code as well as the related processes across the application development lifecycle.  Experience delivering results across multiple stakeholders and methodologies with a focus on cost, efficiency and quality is a must.  In addition to delivering on portfolio commitments, the candidate will need to drive a quality engineering and test automation strategy with an overall goal of Continuous Delivery. The candidate will be responsible for solving a wide variety of business and technology solutions by applying contextually relevant process and practice, using tools and technology, applying soft leadership skills, negotiating across levels and developing high performing teams.  The role involves being at the forefront of test automation practices, leading a team through the design, implementation and enhancement of new and existing automation frameworks and application specific solutions to suit challenges encountered. The candidate will work with a range of technologies including Java, UNIX, Mainframe, SQL, Desktop, Cloud, Web and Mobile applications. Staying abreast of industry trends is a must, as well as keeping up to speed on process, practice and technology developments internally and externally, ensuring they are brought in-house to enhance the solutions applied for testing.


Responsibilities include, but are not limited to:

  • Driving results across the portfolio of projects while meeting cost, efficiency and quality targets
  • Demonstrating strong portfolio management and quality engineering knowledge and is able to guide both junior and senior team members
  • Managing large, complex releases, resource deployments, capacity utilization and succession planning across the testing organization
  • Developing departmental plans, including business and/or organization priorities with decisions being guided by the strategy and direction of the department
  • Formulating and executing on strategic testing initiatives that meet business and IT challenges
  • Pro-actively optimizing current processes and practices
  • Objectively analying competitive products and technologies and making appropriate suggestions to influence direction with senior stakeholders
  • Devising test data management strategies across all test environments
  • Understanding business needs and collaborating with development leadership to construct appropriate test solutions
  • Applying strong analytical thinking to establish value add metrics and measures
  • Involvement in hiring, mentoring, management and development of high performing teams

  • Minimum 5 years of experience in the financial services industry leading testing organizations, project portfolios, strategic initiatives, and annual planning across a portfolio of at least $50M
  • Minimum 5 years of experience with vendor management, with a proven track record of negotiating and managing large, complex technology and services contracts with both strategic sourcing partners and key hardware and software vendors
  • Ability to drive ideas from concept to successful implementation and maintenance
  • Strong experience in a leadership role with exceptional leadership skills; demonstrates a passion for guiding and developing others; seeks feedback

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.
Job Function: Information Technology
Schedule: Full-time
Apply on the Company Site
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