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Director, Retail Culinary Solutions

Gaithersburg, MD
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Job Details

Careers Center | Director, Retail Culinary Solutions

Director, Retail Culinary Solutions

System ID
Food Service
Relocation Type
Yes - According to Grade
Employment Status

Unit Description

Sodexo is seeking a Director of Retail to support their Culinary Solutions team. The scope of the department includes the management of our existing internal brands as well as our key national partners, and the development of services and programs as identified by the Marketing Offer Board. Our overall approach to retail and service development is to deliver innovation to differentiate Sodexo in the marketplace. The Director of Retail is a key position within the Retail Department in Culinary Solutions, and reports to the Head of Retail Excellence.


In this position, you will lead the development and management of retail programs that impact the attainment of Segment sales & profitability goals and enterprise wide marketing initiatives. The retail programs are supported with tools and resources that contribute towards NorAm regional results The scope includes, but is not limited to NORAM cold beverage and snacking strategy (In The Zone), and the Mindful wellness program. These retails programs are already built and looking for an innovated person who can move these products forward to the next level. 


Most importantly, you will direct and lead the management and optimization of the In The Zone program, as identified by Culinary Solutions priorities and Segment Marketing needs. This includes, but is not limited to, category optimization plans for Cold Beverages, Snacking, and Take Away. Also included is the supervision and planning of (1) the Retail Ranger tool development in collaboration with the Digital Development Team, (2) pricing of packaged goods optimization in collaboration with the Pricing Team and (3) the development and update of planograms in collaboration with the Category Development team.



Additionally, you will direct and lead the management of Mindful. Develops strategic plans to drive continuous improvement of brand positioning, sales and profitability, and B2C, B2B and B2O engagement. This includes leading Mindful’s culinary development, content marketing strategy (incl. social media platforms)and celebrity endorsements.


We are looking for candidates who will:


Develop and implement a Retail Assortment Strategy to optimize revenue growth and profitability through menu optimization mechanics, menu cadence, day part targeting, on selling and upselling, effective merchandising, and consumer communication.


Support the development of Retail Excellence programming and activities, including the integration of In The Zone and Mindful, but also ancillary programs such as small wares, packaging, uniforms etc.


Works closely with divisional marketing teams, Supply management and other stakeholders to ensure retail programs aligned to business & marketing strategy and engagement to attain objectives. Ensures communication of strategy, positioning and progress to stakeholder groups across Region



Do you possess:


  • Understanding of retail business dynamics and consumer and industry trends is desirable
  • Proven ability to manage multiple projects with different stakeholders, leading cross functional teams, and delivering on time, on budget, and to specification.
  • Strong financial acumen and analytical skills
  • Strong presentation skills; able to present at Senior Leadership levels within the organization
  • Exceptional interpersonal and communication skills
  • Strong listening and influencing skills gaining engagement of Senior Leadership


Minimum Qualifications

6 to 8 years minimum management experience,  3 to 4 years experience in Retail, Marketing or related field preferred but not necessary

Experience in Fast Casual / Casual Dining, operations and/or marketing strongly preferred


This position will be based in Sodexo North American Headquarters in Gaithersburg, MD




Position Summary

Leads and participates in retail development activities that impact the attainment of Business Segment sales & profitability goals and enterprise wide retail initiatives. Responsible and accountable for managing performance of given category(ies) within Sodexo's retail offering. Responsible for managing direct relationships with key vendor partners, marketing and desing agencies and Sodexo stakeholders and subject specialists across multi-disciplines. Output will be used to drive comparable unit sales growth within segments, as well as new sales and retention, and also demonstrating competitive differentiation in the market.

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree

Basic Management Experience - 5 years

Basic Functional Experience - 5 years


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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