Director, Service Delivery 1213649

  • Location:
    Tokyo, Kanto, Japan
  • Area of Interest
    Professional Services
  • Job Type
  • Technology Interest
    Cloud and Data Center, Networking, Service Provider
  • Job Id



Who We Are:


As a part of the Service Provider delivery team you will enable greater cohesiveness and flexibility around Cisco offers, and develop deeper customer relationships through orchestrated service delivery and collaborative solution development.

The Service Provider segment within the Services group focuses on telecom service providers around the globe.
Individuals are highly entrepreneurial and energetic self-starters who are willing to take risks to make an impact.

What You Will Do:

The Director role will have responsibility for overall management of service creation and the delivery for Tier 1 service provider especially NTT;

owns services P&L, development of business, contract negotiations, shaping a strategy interlock with internal key stakeholders from Sales, Support, and Delivery, creating pipeline, closing pipeline, driving customer intimacy and building, offer positioning, attracting and developing “best in class” talent in matrix organisation.

● Driving business growth in organic and innovated way
● Build and develop a strong team
● Effectively manage existing and acquire new customer & business
● Lead business through collaboration with internal key stakeholders

Who You Are:


Minimum Qualifications

● Proven delivery ability in Advanced Services (Professional Services) for achieving outcomes through Sales/Services execution with Telecom as customer
● Client relationship management experience with influential CXO-level decision-makers
● Deep experience and understanding in telecom Service providers especially Tier 1 carrier in Japan.
● Fluent Japanese Language skills both written and spoken and also understand the business culture
● Deep experience in developing strategic plans and resolving issues through collaborative problem solving

Desired Skills

● Experience in Networking and System Integration for Automation or Virtualization.
● Relevant IP network architecture and IP services experience
● Knowledge in telecom industry service frameworks such as regulation, business practices, role sharing

Why Cisco:

At Cisco, each person brings their unique talents to work as a team and make a difference. 
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
•    We connect everything – people, process, data and things – and we use those connections to change our world for the better.
•    We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
•    We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco


About Advanced Services


Advanced Services, a Professional Services Organization, is a passionate team unlocking possibilities to transform our customers, grow our people and connect the world. Our strategy demands breakthrough performance so that we may compete and win in the market and drive value for Cisco and our customers. We will breakthrough by earning trusted advisor status and driving customer outcomes, accelerating emerging technologies while growing our core products, and delivering market-leading profitability through our technology, tools, and expertise.


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