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Director, Site Technical Services


Rocky Mount, NC
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Job Details

A career at Pfizer offers opportunity, ownership and impact.

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.


The primary function of the Director, Site Technical Services is the development and application of advanced manufacturing, science and technology processes by monitoring process performance against expectations to ensure product quality. This individual will partner with manufacturing and process development, ensuring the successful execution of quality lots with respect to process performance and product quality.

The Director, Site Technical Services will explore potential process improvements; as well as, lead and participate in start-up efforts of new equipment, software or processes in manufacturing. This person will establish small-scale production processes and using scaled-down lab processes to enable process troubleshooting and implement changes to procedures and creating documentation for changes to manufacturing processes. This person will manage project activities through provision of oversight and guidance.


This position will preview/provide feedback and technical/scientific support on any project deliverable, i.e. remediation strategy, plan reports, etc.

Implement process improvement opportunities and/or corrective actions to increase yield, maximize capacity, reduce costs and decrease process variability while maintaining regulatory compliance.

Provide technical support for equipment and process validation activities, process overview training to support implementation of new process technologies, and process specifications to support defining the scope of capital projects.

Develop lists of potential process improvements; develop data packages by justifying and outlining recommendations for changes to or improvements in production processes, collaborating with technical staff to ensure consistency with corporate process technology initiatives.

Provide change management and implementation for changes to the manufacturing processes and associated systems and provide training for technical staff on major changes to processes, equipment and documentation.

Write technical reports summarizing laboratory results, generating necessary lab data to support product impact assessments during discrepancy and investigation.

Provide support for: discrepancy and investigation resolution, equipment and process validation activities, training on new process technologies and on significant changes to manufacturing procedures.


Bachelor's degree required; Master's degree preferred.

Ten years of industry experience with 2 years staff management experience in an advanced area.

Five years of pharmaceutical experience with a good understanding of the regulatory requirements within the pharmaceutical industry.

Deep understanding of program management required.

Experience establishing and implementing business strategies with a longer-term focus.




+ Posting Close Date is November 28

EEO Statement

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Colleagues who are issued an Incident Final Warning (IFW) on or after January 1, 2016, are not eligible to post and compete for a position for a period of 12-months from the date an IFW is issued.

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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