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Director, Store Delivery - eCommerce Ops

Walmart


Location:
San Bruno, CA 94066
Date:
02/01/2018
2018-02-012018-05-14
Walmart
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Job Details

960719BRReq ID:960719BRCompany Summary:Walmart Global eCommerce is comprised of Walmart.com, VUDU, SamsClub.com, and our technical powerhouse @WalmartLabs. Here, innovators incubate next gen e-commerce solutions in real-time. We integrate online, physical, and mobile shopping experiences for billions of customers around the globe. How do we do it? We continuously build and invest in new technology including open source tools and big data innovations. Data scientists, front and back-end engineers, product managers, and web and UX/UI teams collaborate alongside e-commerce experts to envision, prototype, and bring revolutionary ideas to life in a dynamic, flexible and fun work culture.Job Title:Director, Store Delivery - eCommerce OpsPosition Summary:Assumes responsibility for overall last mile (store to home) execution strategy, direction, capability roadmap and operations, while leading a team of over a dozen associates based in San Bruno and Bentonville (AR). In support of the largest retailers goals of accelerating a world class pickup and delivery customer offering.City:SAN BRUNOState:CAPosition Description:Develop and implement innovative and financially viable capabilities to deliver frictionless customer experiences

Develop driver network and supply management to meet growing customer demand, in line with strategic objectives

Introduce process improvements to drive service, speed, reliability, efficiency and contingency management

Apply transition management principles and tools to ensure capabilities are adopted and sustained within the business

Develop and advance relationships (including negotiating arrangements) with key internal and external stakeholders, including vendor network

Accountable for budget/p&l, managing costs and planning for growth in line with overall business objectives

Ensure cross-functional engagement to create an aligned strategic capability portfolio

Communicates effectively with senior leadership and meets expectations of governance processes

Assemble, lead and motivate an effective, high performance office and field teamMinimum Qualifications:Strong customer focus background and track record of delivering results timely

Key qualities required

* Innovative

*Detail oriented and analytical

* Problem-solver

* Process improvement

* Adaptable

* Comfortable with some ambiguity

* Strong leadership and people management

* Effective matrix collaborator

* Decisive

* Superior communication skills

Bachelors degree in supply chain/transportation/logistics, business management or related field

5 years of relevant experience including supply chain management/last mile operations, strategy/management, vendor management, and project management

Based in San Bruno office locationAdditional Preferred Qualifications:Strong customer focus background and track record of delivering results timely

Key qualities required

* Innovative

*Detail oriented and analytical

* Problem-solver

* Process improvement

* Adaptable

* Comfortable with some ambiguity

* Strong leadership and people management

* Effective matrix collaborator

* Decisive

* Superior communication skillsCategory:Online Operations Division:Walmart.comDivision Summary:The Walmart.com team is here to provide amazing digital and physical experiences for our customers with seamless access to products and services they want. Marketplace allows us to present an even wider array of vendor products on Walmart.com and beyond. Behind the scenes, e-commerce experts are focused on category growth, program management, business development, and seller onboarding. We continuously strive to deliver incredible selection, ease, and e-commerce innovation to customers.Employment Type:Full TimeRequisition Template:eCommerce
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