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Disability Claims Specialist


Roseland, NJ
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Job Details

Position Title: Disability Claims Specialist
Job Code: 451378
Job Location: New Jersey-Roseland

Provides the highest level of technical support for a claims team, as an expert in all aspects of claim management.  Demonstrates an intimate understanding of all aspects of Waiver of Premium (WOP) claim management/adjudication.  Assists in the development and coordination of training for the team (compliance, legal, medical, risk management systems, etc).  Works with the team to address challenges relating to contract interpretation, procedures, complex claim assistance and or direction.  Acts as a liaison to the legal department and U/W depart on complex issues.   May be called upon to help the submission of RFP's and presentations. Tracks office measurements to ensure goals are met.

  • Minimum of 3-5 years experience in disability claim management.
  • Demonstrated conceptual thinking, risk management, ability to handle complex claim situations effectively.
  • Demonstrated superior technical knowledge in the contract interpretation and administration.
  • Superior communication, organization, risk management and time management skills required.
  • Excellent customer service skills proven through internal and external customer interactions. 
  • Coaches staff to enable excellence in customer service, claims management while demonstrating role model behaviors.  
  • Ability to partner with various areas of GI.
  • Goal oriented individual with an ability identify and implement process improvements and to organize and analyze information to ensure objectives are met.


Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.
Job Function: Claims
Schedule: Full-time
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