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Edge Program Manager - C&S Growth Office - Telecommute

UnitedHealth Group


Location:
Philadelphia, PA
Date:
03/24/2017
Job Code:
1707869
Apply on the Company Site
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Job Details


Edge Program Manager - C&S Growth Office - Telecommute(Job Number:696074)
Description

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)


The Edge Program Manager for Community & State is responsible for overseeing the implementation of Edge Account Manager and for driving reinforcement and adoption of Edge Opportunity Manager, Edge Account Manager, and Salesforce.com. Edge Opportunity Manager and Edge Account Manager are the foundational methodologies and enabling tools for our growth organization. Salesforce.com is the enabling growth engine and the system of record for all business development and sales based opportunities, events, campaigns and contacts. As such, it is used to provide actionable insights to our Growth and Market executives and the C&S CEO. This individual contributor will have experience in leading methodology and enabling tool implementations. They will also have experience with a variety of methods of adoption and reinforcement modes including, but not limited to, user forums, user coaching, internal communication campaigns, video learning, etc. In addition, they will use system reporting and metrics to identify areas of adoption risk and will remediate. Finally, they should have excellent project management and vendor management experience.

 

Primary Responsibilities:

  • Lead Edge Account Manager Implementation
  • Serve as the project manager for the implementation of Edge Account Manager
  • Manage the relationship with the Edge vendor, Altify
  • Lead the planning and execution of the training for Edge Account Manager
  • Lead Adoption and Reinforcement Activities
  • Develop and execute a comprehensive adoption and reinforcement plan for Salesforce.com and the Edge methodologies and tools
  • Lead the Growth Systems and Readiness team to provide enabling technologies through our primary platform, Salesforce.com and other technologies and lead DSNP and other readiness operations
  • Identify areas of adoption risk and develop and execute remediation plan
  • Execute just-in-time training plans through the use of multiple technology platforms (e.g., Brainshark, WebEx)
  • Lead Communications and Training Plan Development and Execution
  • Develop and execute communication plans for all new technology implementations and any system enhancements
  • Develop and execute training plans for all new technology implementations and any system enhancements
  • Facilitate ongoing user forums for implemented technologies to build user knowledge and provide just-in-time user issue resolution

Job Sales Operations / Admin
Primary Location US-PA-Philadelphia
Other Location US-NY-New York, US-MN-Minnetonka, US-DC-Washington
Organization C&S Growth Operations
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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