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Employee Relations Consultant


Tempe, AZ
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Job Details

Company ADP USA

Job Title: Employee Relations Consultant

JobID: 5000220375306

Location: Tempe, AZ, 85282, USA

ADP is hiring a HRBP -- Centralized Investigations III. In this position you will be responsible for conducting and documenting a variety of HR investigations that may come through various sources such as our field HR Business Partners or escalated calls from our Worksite Employees, or HR service centers. The incumbent would work in partnership with the respective Human Resources Business Partner, Regional leadership, the Client, and TS Legal throughout the investigation process as appropriate. Confidentiality is of utmost importance in this role. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.


* Investigates Client Worksite Employee (WSE) complaints or allegations of discrimination, harassment, retaliation, ethics violations, hostile work environment, unfair treatment and violation of company policies.
* Develops relationships with, and coordinates relevant investigations with business partners, clients and colleagues.
* Independently decides the most effective and efficient method of investigation for each individual case.
* Prepares and documents investigative plans detailing the investigative plan of action according to department guidelines.
* Performs out-of-office field investigation, as appropriate.
* Develops sufficient evidence to conclusively establish facts.
* Independently conducts and documents comprehensive interviews/interrogations complainant and witnesses to obtain information which would be considered admissible under generally accepted rules of evidence.
* Provides regular updates to the Client, HRBP, and CRE (and legal as necessary) throughout the process and maintains close working relationships with all internal departments.
* Seeks resources, as needed, including but not limited to Client Employee Handbook, Basic Employment Policies, legal rulings and regulations, etc.
* Maintain awareness of current employment law and recommend policy and/or practice changes to comply with federal and state laws and regulations.
* Ensure that all department transactions remain confidential and release information only to those authorized to receive it.
* Must demonstrate high standards of ethics and personal accountability.
* Ability to keep all business and operations information confidential.
* Prepares comprehensive and cohesive investigative reports in a timely manner and makes recommendation for resolution based on supporting facts and evidence.
* Prepares and submits findings. Makes recommendations to TS and Client management and forwards final findings to Client's HRBP and advises resolution to be taken by Client.
* Performs other related duties as assigned.


* 4-6 Years HR Experience with concentration or focused experience in investigations.
* Bachelor's degree required plus one of the following (active) certifications: PHR/SPHR and/or SHRM-CP/SCP.

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