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Employer Installation Representative - Hooksett, NH

UnitedHealth Group

Hooksett, NH
Job Code:
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Job Details

Employer Installation Representative - Hooksett, NH(Job Number:721403)

Position Description:

Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

Primary Responsibilities:

  • Develop and configure documentation (Summaries of Benefits, Summary of Benefits and Coverage (SBC), Group Enrollment Agreements) for use by UnitedHealthcare (Oxford Platform) employees.
  • Provide subject matter expertise towards the configuration and maintenance of policy, protocol, and inter - and intra - departmental processes and communications as it relates to documentation.
  • Run training huddles and coaching sessions as needed.
  • Review and update SOPs as needed.
  • Assist with Peer to Peer reviews of the team’s templates.
  • Key Accountabilities:
    • Research, define, and communicate documentation set up detail for new and existing documentation projects.
    • Communicate new and / or updated information to stakeholders.
    • Assist in the development and maintenance of tools to help facilitate the consistent application of process and protocols for the department.
    • Identify necessary changes in policy and workflow as a result of the development/ implementation of all business changes, internal policies and processes, and external communications.
    • Manage multiple projects for large and small business updates including communication and documentation of these projects.
    • Interact with various departments to make decisions to ensure successful implementation of corporate initiatives.
    • Partner with the Product Development / Implementation and Legal teams to create / update and implement documents to support product rollout initiatives.
    • Perform other projects and duties as assigned in support of department goals and objectives. Examples of these would include but not be limited to: participation in focus workgroups, attending team engagement activities, and assistance with other areas for testing or research.
    • Complete up training and online continuous learning as required.

Job Empl Contract Install & Implem
Primary Location US-NH-Hooksett
Other Location 
Organization B&E Ops - Prod&Benefit Config
Schedule Full-time
Number of Openings 2
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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