Engagement Manager

  • Location:
    Krakow, Poland
  • Area of Interest
    Business Development
  • Job Type
  • Technology Interest
  • Job Id

What You'll Do 
As an Engagement Manager in Cisco Advanced Services you will work on qualified opportunities and coordinate them through the entire pre-sales process. You will aim to understand customer's requirements, and map them into portfolio of services and solutions. You will coordinate key stakeholders in pre-sales and will prepare quotes, proposals, and draft contracts (SOW).

Main responsibilities:

  • Facilitate and monitor deals from the opportunity identification to booking, serving as primary point of contact for Sales and Business Development team
  • Participates in the business development process by providing support in service positioning, contract knowledge as well as risk analysis
  • Provide process and status visibility through ongoing communications to key stakeholders
  • Drive collaboration between the key stakeholders to accelerate the pre-sales cycle
  • Assure correct use of relevant pre-sales tools and adherence to internal pre-sales procedures and processes
  • Collaborate with Sales, Business Development, Delivery and Technical SMEs to prepare quotes, proposals and contracts based on customer requirements, and needs
  • Present quotes and proposals to Sales / Business Development for customer review
  • Draft contractual documents (SOW) based on Customer approved proposal
  • Represent pre-sales team during internal reviews and approval of contractual documents

Who You'll Work With

Cisco Advanced Services is part of the Cisco Services organization. We are the advocates for Cisco customers. It is our mission to accelerate customer success by helping customers optimize their network investment and speed adoption and migration of advanced technologies.

As a member of Deal Acceleration Team, you will be assisting in pre-sales activities, driving communication between Sales, Delivery, Business Development, Legal, Finance and Technical SMEs to enable faster selling.

Who You Are

Minimum requirements for this role:

-        Requires BA/BS/BE/BTech degree or equivalent plus 5+ years of related experience in IT industry.

-        Good understanding of Sales and Lead to Order Process; pre-sales experience.

-        Demonstrates experience in either of the following: project management, service delivery, partner engagement, business development or bid management (PMP, Prince2, ITIL or any other relevant certificate would be an asset).

-        Strong project management skills.

-        Strong business communication skills and writing skills.

-        Cross functional leadership and collaboration skills.

-        Ability to multitask and juggle multiple priorities in a quickly evolving environment.

-        Sense of urgency and ownership; self-motivated to take on new challenges.

-        Ability to work in a deadline driven environment.

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

We Are Cisco.


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