• Location:
    Bangalore, Karnataka, India
  • Area of Interest
    Professional Services
  • Job Type
  • Technology Interest
  • Job Id

What You'll Do:

Engage with customers to create innovative solutions
• Work closely across AS team to plan, design and implement solution in service provider and enterprise environment
• Service delivery and customization
• Provides consultation to solve NMS product and network problems independently
• Acts as a point of contact for the problem resolution
• Engage with customers to create innovative solutions
• Mentor junior engineers
• Understanding and utilization of Cisco Best practices and internal processes
• Setting up the lab setups to simulate the customer problems and provide the solution to the customer
• Provides product training and create intellectual property material.

Who You'll Work with:

The Global Delivery Centre provides flexible and innovative ways to help meet customer needs while improving profitability for Advanced Services (AS) delivery teams. GDC’s highly technical, global resources support customer engagements in all theaters acting as a seamless delivery partner to AS practice and theatre teams.
These capabilities expand Cisco's technical reach across all Cisco architectures - Borderless Networks, Collaboration, Data Center/Virtualization and Cloud, Mobility, Video, NGN and OSS. Through our network of Global Delivery Centers (GDCs) we enable delivery of innovative services and solutions. Our collaborative delivery model drives scalability, productivity and innovation across the AS organization.

GDCs are located in strategic regions around the globe - Bangalore, Dalian, Mexico City, Krakow and Raleigh (RTP) - enabling a more consistent and relevant customer experience across barriers of time zone, language and local regulations

Centralized Software Services (CSS) is a team under GDC group. It provides a centralized pool of highly skilled Software Engineers who develops and supports software solutions for Cloud, DC, Mobility, NMS/OSS, Analytics and Collaboration.


Who You Are:     

Minimum Qualifications

• Python/Shell/Perl/EEM Scripting
• Strong Unix / Linux Skills
• MySQL / Oracle
• Ability to analyze, configure and troubleshoot NMS products, Unix/Linux OS and System Administration
• Minimum 3 years experience in Network Management domain including, NOC operations, performance management, fault management and NMS product configuration/customization (FCAPS).
• Experience in networking technologies: IP Networking, MPLS VPN, Metro Ethernet, WiFi, LTE/Mobility, Data Centre and Cloud technologies
• Server Hardware/OS experience on administration, sizing, tuning and maintenance of Linux and Windows Server Operating Systems
• Experience in NetConf, Yang Modeling, SNMP, SYSLOG, IP SLA
• Virtualization (VMware or Microsoft)
• Good foundational skills around TCP/IP & Networking
• Service Fulfillment and System Integration expertise
• Automation using NMS tools or Virtualization tools
• Excellent communication skills, team player, service oriented
• Ability to work with remote teams and different time zones
• Independent and able to plan work according to priorities

Desired Skills

• Certified technical expert in more than one area with a wide understanding of NMS products, IP Networking, GSM/LTE, MPLS, WiFI
• Good understanding of ITIL process for IT service management
• CCNA or CCNP in DC, Routing & Switching

Why Cisco:

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.


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