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ENGINEER - NETWORK SERVICES PROVISIONING

AT&T


Location:
Brno
Date:
09/18/2017
2017-09-182017-10-17
Job Code:
att4-4698538
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Job Details

Company AT&T

Job Title ENGINEER - NETWORK SERVICES PROVISIONING

Jobid att4-4698538

Location: Brno, CZE

Description Position suitable for experienced 1st (1.5) level technicians with proved knowledge of internetworking principles, knowledge of Cisco and Juniper equipment and experience with Linux/Unix based systems.



**Roles and Responsibilities:**

Technical position responsible for problem identification, isolation and repair on worldwide AT&T network. Platforms in scope include cloud based solutions, Linux based virtual gateways (servers), physical Linux based gateways, LAN/WAN based on Cisco and Juniper and legacy Dial IP (based on 3COM modem equipment).



Major portion of team scope is support of linux based machines providing authentication for AT&T Remote Access Services (ANIRA, AT&T VPN, AVTS).



Team also supports AIC based projects among D2 domain. Such as vCDN for DirectTV (supporting Linux VMs serving DTV content), XDM (OTA distribution for Android phones), AT&T Smart Networks and others.



Team cooperates with other AT&T teams, 3rd party vendors and ISPs, while working on incident resolutions. Team provides reactive and proactive support as Tier 2 with Tier 3 located in USA.

Team does not work directly with end customers.



**Key Competencies and Skills:**

- Excellent verbal and written English communication skills (extensively working with on site support in US/MOW)

- Basic networking knowledge

- Ability to operate with Linux/Unix OS

- Demonstrate ability to learn new technologies

- Effective problem solving skills, highly motivated

- Ability to work as a team member

- Comfortable working in structured, fast paced environment

- Ability to work in 24/7 environment



**Education and Qualifications:**

- 2+ years of experience with technical support

- Knowledge of Linux operating systems (principles, usage)

- Team player

- Self started swift learner willing to expand skills

- Be able to work independently on assigned tasks



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