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Enterprise Consumer Domain Architect - UnitedHealthcare

UnitedHealth Group


Location:
Minnetonka, MN
Date:
03/24/2017
Job Code:
1693177
Apply on the Company Site
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Job Details


Enterprise Consumer Domain Architect - UnitedHealthcare(Job Number:688942)
Description

 

 

 

In this leadership role, you will be focused on developing the strategy, and corresponding architecture to support this strategy, for Consumer Engagement initiatives across the UnitedHealthcare organization. This includes all consumer-facing delivery channels (web portals, mobile apps, IVRs, Contact Center apps, Marketing, Fulfillment) and the corresponding Consumer Data strategy. Key responsibilities of this role will include:

 

 

  • Engaging with business leaders (Consumer Experience Officers and others) to understand engagement strategies

  • Fully understanding the technologies that currently support those strategies

  • Define and direct the overall consumer business architecture structure

  • Ensure overall integrity of the architecture leveraging architecture standards

  • Advise and educate on consumer strategy architectural issues to ensure business and technology partners are aligned with the future state architecture

  • Maintain a strategic view of the consumer business architecture to meet the emerging needs of the business

  • Utilize architecture expertise and experience to resolve key business and business process issues as they relate to consumer strategies and programs

  • Consult on the implementation of business technology solutions based on architectural requirements within the Consumer domain

  • Demonstrate maturity in the use of business architecture tools, techniques, and processes

  • Lead the creation and evolution of the Consumer Business Architecture function, including the coordination of an appropriately balanced pursuit of enterprise information systems, data, technical and solution architecture viewpoints

  • Lead the identification and analysis of business drivers to derive enterprise business, information, technical and solution architecture requirements

  • Lead the development of an implementation plan for consumer focused business architecture, based on business requirements and IT strategies; overseeing business architecture implementation and ongoing refinement activities, as well as the documentation of all consumer focused design and analysis work

  • Analyze industry, technology and market trends to determine their potential impacts on the enterprise

  • Analyze the current consumer focused business and IT environment to detect critical deficiencies and recommend solutions for improvement

  • Define organizational requirements for the resources, structures and cultural changes necessary to support consumer focused business architecture

  • Promote the business architecture process, outcomes and results to the organization (including IT and business leaders), including assessing (through appropriate metrics) and communicating the achievement and impact of the function

  • Collaborate with peer Business Architects in the development and execution of Business Architecture communication and education plans

  • Lead and manage a team of Business Architects

 


Job IT Architecture
Primary Location US-MN-Minnetonka
Other Location 
Organization UHC IS
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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