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Environmental Services / Custodial Operations Manager 2


Location:
BOSTON, MA
Date:
12/14/2017
2017-12-142018-01-12
Job Code:
68184
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Job Details

Careers Center - Environmental Services / Custodial Operations Manager 2

Environmental Services / Custodial Operations Manager 2

US-MA-BOSTON
System ID
68184
Category
Environmental Services / Custodial
Relocation Type
No
Employment Status
Full-Time

Unit Description

Sodexo is seeking an experienced Environmental Services (Operations Manager 2) for Boston Children’s Hospital, ranked as the #1 Children's Hospital in the nation! This is a high profile blue chip account and 400 teaching facility located in Boston, MA. This pediatric hospital has 400 beds and over 3.5 million cleanable square feet. This is a Day Shift opportunity (11:00am start time) managing a team of 35. The successful candidate will be required to participate in a rotational on call schedule involving rotating weekends and holidays. 

 

This Assistant Director will lead, develop and train a team of employees. Some responsibilities may include (but not limited to) on-going training, quality inspections, compliance, safety, and the implementation of Sodexo policies and procedures. Overall, will need to motivate hourly staff and maintain cleaning quality to a very high level with an emphasis on client satisfaction at all times. Client engagement and patient satisfaction is essential for the success of this role.  The ability to be bilingual in Spanish would assist in managing this workforce.

The ideal candidate will have prior Assistant Director/operational responsibility for an Environmental Services/Custodial department with direct Manager reports and front-line staff in a healthcare/hospital environment. Exceptional communication, interpersonal, and technical skills are necessary. JCAHO experience is preferred. Must have the ability to handle multiple priorities at once in a fast paced environment. Seeking individuals that want to make a difference in patient satisfaction, employee engagement and training. The ability to speak Spanish would be helpful managing this position, but is not required. 

 #LIBenefits :Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation starting the first year of employment.

Do you possess strong leadership skills? Do you enjoy managing people, processes and projects? Would you like to have the opportunity to improve the quality of daily life? If so, then we would love to hear from you! Today!

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.

Key Duties
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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