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Environmental Services / Custodial Operations Manager 2

Cooperstown, NY
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Job Details

Careers Center | Environmental Services / Custodial Operations Manager 2

Environmental Services / Custodial Operations Manager 2

System ID
Environmental Services / Custodial
Relocation Type
Employment Status

Unit Description


Sign On Bonus Available! Join us in Cooperstown, New York!


Sodexo is hiring an experienced Environmental Services/Custodial Operations Manager 2 at Bassett Medical Center, located in Cooperstown, New York. Home to the National Baseball Hall of Fame, Cooperstown is located in scenic upstate New York. Bassett Medical Center is a 180-bed, acute care inpatient teaching facility within the Bassett Healthcare Network serving 8 counties of Central New York. This is a 2nd shift opportunity and the position will require some weekends and holidays.


In this role, you will lead a team of up to 65 hourly employees and Sodexo Managers in the Environmental Services department. This Operations Manager will be involved in quality assurance, training, project work and all aspects of customer and patient satisfaction.


Our ideal candidate will have previous Environmental Services, Housekeeping and/or Custodial Management experience with a successful work history leading others. Seeking self-starters with excellent customer service, communication and relationship building skills.  Seeking candidates with experience driving patient and customer satisfaction. Must be familiar with Joint Commission. Sodexo experience is a plus. 



Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities! We offer a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of paid vacation during the first year of employment.


Do you possess strong leadership skills? Do you enjoy managing people, processes and projects?

Would you like to have the opportunity to improve the quality of daily life?

If so, then we would love to hear from you!

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.

Key Duties
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.


Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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