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Environmental Services / Custodial Operations Manager 2


Location:
PALM SPRINGS, CA
Date:
12/15/2017
2017-12-152018-01-14
Job Code:
68105
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Job Details

Careers Center - Environmental Services / Custodial Operations Manager 2

Environmental Services / Custodial Operations Manager 2

US-CA-PALM SPRINGS
System ID
68105
Category
Environmental Services / Custodial
Relocation Type
No
Employment Status
Full-Time

Unit Description

Sodexo’s Health Care Division is seeking a Environmental Services / Custodial Operations Manager 2 at Desert Regional Medical Center in Palm Springs, CA. 

 

Desert Regional Medical Center is a 385 bed hospital and is the Coachella Valley's only trauma center. One of our most focused activities is on continuous measurement and improvement of our services. The unit operates 24 hours a day, seven days a week with an hourly workforce speaking predominately Spanish. Relocation is not offered at this time. 

 

This position will be responsible for customer and client interaction, custodial inspection measurements, on-going training, quality, safety, pest control and the implementation of best practices. It will also be responsible for infection control compliance, improved services, and timeliness of responses and validation of work quality. Manage and coordinate floor care team and project work.

 

We are looking for a candidate who:

  • is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;
  • has in-depth knowledge of Sodexo ES systems and processes including TRAKKAR, UOS, Gold Check, ENGAGE and black light inspections;
  • possesses strong leadership skills and has the ability to work independently to drive program compliance and reach project target dates of completion;
  • has 1-2 years previous custodial or housekeeping management experience in a hospital or healthcare environment;
  • has the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
  • has experience effectively managing projects within agreed upon timelines;
  • has experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
  • is proficient with computers and other technology;
  • has experience with vendor and contract management, as well as union and contract negotiations;
  • has strong financial acumen and budget management experience


The “Hands-On” manager primarily handles day-to-day Environmental Services operational functions and ensures unit level, corporate, employee relations, safety, training, and unit operating systems compliance.

Required: Good working knowledge of state & federal employment law; solid computer skills using Microsoft Word, Excel, and PowerPoint; good communication and presentation skills; detailed oriented, and well organized.  

Preferred: Ability to communicate (speak and write) in English and Spanish will assist in managing this workforce. This is an Evening Shift with rotating weekends and some holidays.

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.

Key Duties
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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