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ER Lead 2nd Shift - Gilbert, AZ

UnitedHealth Group

Gilbert, AZ
Job Code:
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Job Details

ER Lead 2nd Shift - Gilbert, AZ(Job Number:728550)

Position Description:

Healthcare isn’t just changing. It’s growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that’s what fueled these exciting new opportunities. 


Who are we? Optum360. We’re a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. 

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.

We are seeking an energetic candidate for our ER Department. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, obtain all required signatures and documents. Candidate will be responsible for insurance authorization, notification, and verification of benefits in order to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance, point of service collections, and compliance with HIPAA and EMTALA.

As patient care professionals, we are often the first point of contact for our patients and their families. As such, we value portraying an important first impression. Our professionalism, expertise, and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner. This enables us to provide high - quality, compassionate healthcare service to all who need them, regardless of their ability to pay. Point of service collections assist both the patient and the facility to honor our dedication to fiscal responsibility.

Primary Responsibilities:
  • Perform bedside registrations
  • Utilize a computer on wheels to get patient demographics, consents and co - pays within the ER
  • Work floor to floor within the location meeting with many different types of patients
  • Assist with training as the team lead
  • Help to keep the team motivated and on task as the team lead
  • Potentially handle escalated issues
  • Other duties as assigned

Job Patient Services
Primary Location US-AZ-Gilbert
Other Location 
Organization O360 Dignity Health Front Ops
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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