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Facilities Support Coordinator - San Antonio, TX

UnitedHealth Group

San Antonio, TX
Job Code:
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Job Details

Facilities Support Coordinator - San Antonio, TX(Job Number:718193)

Provides facilities support to one or more WellMed markets. Identifies, researches, and resolves facilities problems outside of ordinary maintenance. Responds to requests by email or telephone for facilities support. Documents, tracks and monitors assigned requests to ensure resolution in a timely manner. Relies on experience and judgment to plan and accomplish goals. Facilitates smooth opening / transition of new and / or acquired sites.


Primary Responsibilities:

  • Takes ownership of facilities in assigned markets (s)

  • Manages assigned work orders in ServiceNow (or other software).  Completes notes and closes work orders to customer's satisfaction

  • Responds to telephone calls and emails for facilities support, ensuring steady communication with customers.  Escalates issues to management when necessary
  • Orders materials and services when needed, obtaining appropriate approvals when necessary
  • Monitors construction projects where assigned for timely startup of services
  • Coordinates and manages staff relocations as assigned.  Provides necessary information to other departments in a timely manner to ensure success of activities
  • Monitors performance of service providers and material suppliers.  Facilitates or participates in performance improvement and re-sourcing activities where applicable
  • Maintain good relationships with IT and Integrations staff
  • Oversees minor renovation projects
  • Performs all other related duties as assigned

Job Facilities, Bldg & Equip Svcs
Primary Location US-TX-San Antonio
Other Location 
Organization WellMed Medical Mgmt, Inc
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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