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Facility IT Tech - (25855)

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Deltek Talent Management - Facility IT Tech - (25855)

Job Details

Facility IT Tech - (25855)

Facility Name
Millwood Hospital
ARLINGTON, TX 76011 US (Primary)
Career Area
Allied Health
Information Technology
Job Description

::Universal Health Services, Inc. (UHS) One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Millwood Hospital, located in Arlington, Texas, is a 128-bed facility that provides inpatient and outpatient mental health and chemical dependency care. Since 1971, children, adolescents, adults and older adults have relied on Millwood Hospital’s extensive and confidential services to help overcome emotional and chemical dependency problems. Millwood Hospital has been named Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in America. Learn more about this award, recognizing Millwood Hospital for exemplary performance in using evidence-based clinical processes to improve patient care.


Position Scope:          

To provide technical support for networking technologies for administrating and managing the setup, maintenance, repairing work of network systems and system components. The analyst must resolve and troubleshoot any malfunctions involved with networks or network components.  The analyst must troubleshoot any malfunctions with the phone and camera systems.

Apply systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specific specifications.
Troubleshooting day-to-day problems with software and hardware and fixing them in a timely manner for multiple locations.
Upgrading the software solutions as well as the hardware systems to solve the problems as and when they arise.
Maintaining, monitoring and coordinating the use and installation of software and hardware components according to company policy.
Updating their knowledge about the latest programming techniques and technologies.
Continuously working toward improving the performance of the systems.
Working closely with the management and other teams in achieving the organizational goal.
Provides PC network support for the user community.
Functions as a help desk for facility. 
Install and troubleshoot PC equipment.
Resolves users' software related issues within scope of assigned security protocol as authorized by BH-CORP-IT.
Maintains software/hardware inventories.
Documents all PC systems and software.
Participates in monthly IT Webinars.
Assists with special projects.
Performs routine maintenance on PC equipment.
Provides first level of support for phone systems.
Provides first level of support for closed circuit television systems.
Provides off hour support as needed.

Reports to Facility IT Manager

Job Requirements

::Qualifications: An individual must be able to perform each Essential Function of the job satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.

Education and Experience:   

Associates degree or 4 year degree in information systems related major.  One or more years’ experience in a Microsoft Windows environment with knowledge of Microsoft Office Suite.

Licensure/ Certification:          N/A

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