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Field Based Level of Care Assessor -- Multiple locations in IA

UnitedHealth Group

Des Moines, IA
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Job Details

740541 Field Based Level of Care Assessor Multiple locations in IA

Field Based Level of Care Assessor -- Multiple locations in IA (740541)

Position Description

Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. This is the place to do your life's best work.(sm)


As a Community Based Level of Care (LOC) Assessor, you will work with a diverse population group including individuals with mental health needs, elderly, those with a brain injury, intellectually disabled or other physical health needs.  As a LOC assessor your primary role is to assess the individuals strengths and areas of supported needed.  The result?  Individuals will be able to have access to the supports they need to try to remain living in the least restrictive, most cost effective environment. 



We are hiring assessors in all of these areas and this position will require 75% travel within that city and surrounding areas:
Davenport, Decorah, Des Moines, Dubuque, Fort Dodge, Iowa City, Mason City, Sioux City, and Waverly

Primary Responsibilities:

  • Visit Medicaid members in their homes and / or other settings, including community centers, hospitals or providers' offices
  • Engage members face to face to have a discussion about their health
  • Review available member service records and relevant documentation (e.g., utilization history, functional level, stratification information, current plan of care)
  • Conduct comprehensive member assessment that includes bio - psychosocial, functional, and behavioral health needs
  • Utilize interviewing techniques and active listening to collect and retain member information and incorporating responses as they are presented to complete assessment
  • Identify when supplemental assessments are needed and conduct supplemental assessments
  • Identify member service needs related to health concerns
  • Identify urgent member situations and escalate to next level when necessary
  • Research member - related health information (e.g., medications, clinical records, policies, benefit information) using internal and external systems
  • Use desk top computer applications (e.g., Excel, Word, Outlook, Office Communicator) to summarize information (e.g., reports) or communicate member information to others
  • Document information (e.g., assessment information, member interactions) in relevant computer systems
  • Navigate multiple applications at once to obtain and / or document member information
  • Learn updates and changes to computer systems / applications and to navigate applications effectively
  • Execute and meet performance goals within a virtual environment

Required Qualifications:

  • Bachelor’s degree in a healthcare or social work related field
  • 3+ years of clinical or case management experience in a hospital, acute care, home health / hospice, or direct care environment
  • A diverse background working with individuals with disabilities such as mental health, elderly, brain injuries, developmental and intellectual disabilities and physical disabilities
  • Computer / typing proficiency to enter/retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications
  • Reliable transportation to travel to member homes or other locations within service delivery area

Preferred Qualifications:

  • Current, unrestricted RN or SW license in the State
  • Case Management experience
  • Certification in Case Management (CCM)
  • Home care / field based case management
  • Medicaid, Medicare, Managed Care experience
  • Experience working with the needs of vulnerable populations who have chronic or complex bio-psychosocial needs
  • Bilingual skills
  • Experience in Home & Community based or Long Term Care services delivery
  • Experience with interRAI or SIS level of care assessments

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes - based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.









Job Keywords: IowaExpansion, Registered Nurse, RN, SW, MSW, BSW, BSN, MSN, SIS, Supports Intensity Scale, InterRAI, social work, healthcare, assessments, assessor, case management, care management, care coordination, home care, home health, hospice, long term care, Medicaid, Medicare, geriatric, special needs, behavioral health, IDD, Intellectual and Developmental Disabilities, physical disabilities, behavioral health, nursing home, nursing facilities, Iowa, IA.   

Job Details

  • Contest Number740541
  • Job TitleField Based Level of Care Assessor -- Multiple locations in IA
  • Job FamilyNursing
  • Business SegmentCommunity and State

Job Location Information

  • Des Moines, IA
    United States
    North America
  • Other LocationsSioux City, IA
    Iowa City, IA
    Waterloo, IA
    Davenport, IA

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelYes, 75 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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