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Field Care Coordinator - TX STAR Kids - Houston, TX

UnitedHealth Group

Houston, TX
Job Code:
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Job Details

Field Care Coordinator - TX STAR Kids - Houston, TX(Job Number:730128)

In your field, learning never stops. And neither do you. You are continually pushing yourself to reach higher and go further. To do everything you can to ensure a positive outcome for our patients. Staying on top of your game and persevering in the face of challenge will be a big part of your success. And at every turn, you'll have the support of an elite and dynamic team. Join us in this role and you will use your diverse knowledge and experience to make health care work better for our patients, while doing your life's best work.(sm)


As a Care Coordinator working with the TX STAR KIDS program, you will be providing a vital service through person-centered clinical and transitional services for pediatric members, including case management, assessments, interventions, coaching, resource coordination and transition planning. You may identify, coordinate or assist in resolving highly complex concerns for our pediatric members related to transition planning.


This is a field based / telecommuting role that requires approximately 25% - 50% travel within an assigned area in Harris County / Montgomery County, Houston, TX and a home based office.


Primary Responsibilities:

  • Conduct comprehensive member assessment that includes bio-psychosocial, functional, and behavioral health needs
  • Initiate care planning and implementation of a comprehensive care plan which is member-driven and addresses medical and/or behavioral health needs
  • Engage members routinely telephonically and in-person via home/facility visits to coordinate services, community resources, and provide health education
  • Provide education and information on available benefits and services and how to access appropriate care
  • Identify early risk factors and targeted condition management interventions as necessary
  • Create, review and revise Care Plans with a focus on health education, improving health outcomes and adult transition planning
  • Advocate for member needs and services and provide assistance to members in navigating the healthcare system
  • Collaborate with the member's individual support systems and other care team members to deliver and coordinate quality care and services
  • Ensure completion of required touch points and care coordination activities and document all activities within the member clinical record

Job Clinical & Medical Management
Primary Location US-TX-Houston
Other Location 
Organization C&S Texas ABD LTC
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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