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Field Readiness Communications Specialist - Eden Prairie, MN

UnitedHealth Group

Eden Prairie, MN
Job Code:
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Job Details

Field Readiness Communications Specialist - Eden Prairie, MN(Job Number:725649)

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

Field Readiness is the team that supports new product launches and enhancements to existing products within the Optum Employer Organization on behalf of the Growth Office / Sales Organization. Our purpose is to ensure Sales and Marketing readiness prior to products being released to the market. Field Readiness facilitates the interconnection of multiple teams within the organization that allow products to launch successfully and the dissemination of revenue generating messages and consistency. 


Manage Field Readiness Communications and Brand to maintain clarity and concise messages for the Employer Growth organization.

Primary Responsibilities:

  • Manage and maintain consistent communications and launch plans

  • Write promotional / recapping articles for sessions

  • Write summaries for each session/ promote through various communication vehicles

  •  Write and edit leader communications for various initiatives/launches

  • Strong presentation and facilitation skills, hosting large scale calls and other meeting types

  • Proactively follow new and enhanced products as they move through the Accelerate process, the product development process, specifically when they are in ideate, define, build, and launch phases.

  • Maintain field readiness templates and workflows

  • Coach, guide, consult, manage the betterment and enhance product SME training decks for consistency in look and feel, accuracy and current state content

  • Organize and maintain SharePoint site

  •  Maintain material library on the KIC

Coordinate Sales Knowledge & Learning Team and Field Readiness team relationship on day-to-day activities

  • Attend weekly knowledge & learning logistics meeting

  • Track open items, upcoming sessions, and to-dos for the SK & L team

  • Write and distribute session information and summaries in advance of each session

  • Attend monthly team meeting and track any outstanding strategy items that need to be addressed

  • Attend weekly employer learning series sessions and direct SK & L meeting facilitator during session, write  and provide seeded questions, work with team to write, develop and execute audience engagement tactics

Manage Field Readiness Operations and Infrastructure

  • Manage Field Readiness Calendar including outlook placeholders, pipeline documents, and KIC calendar

  • Schedule and facilitate all dry runs for smooth execution and clarity prior to session

  • Edit / proofread ppt presentation and send final presentation and flow documents to the team

  • Schedule and manage recordings

  • Complete training request forms for all sessions and recordings

  • Keep attendance and survey reporting (delivered by SK & L)

  •  Keep ELS distro list / add new attendees

  • Coordinate Field Readiness Team planning / marketing meetings as needed and own invites and agendas for team specific training 

Job General Marketing
Primary Location US-MN-Eden Prairie
Other Location 
Organization Optum Growth Employer
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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