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Field RN Care Coordinator - Isle of Wight & Newport News - $3000 Sign - on Bonus

UnitedHealth Group

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Field RN Care Coordinator - Isle of Wight & Newport News - $3000 Sign - on Bonus(Job Number:730562)

Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. This is the place to do your life's best work.(sm)


The RN Care Coordinator is responsible for facilitating, promoting and advocating for the enrollees’ ongoing self-sufficiency and independence. This position is responsible for assessment and planning for an identified group of patients. Additionally, the care coordinator is responsible for assessing the availability of natural supports such as the enrollee’s representative or family members to ensure the ongoing mental and physical health of those natural supports. The RN Care Coordinator collaborates with the Interdisciplinary Team to coordinate the delivery of comprehensive, efficient, cost effective patient care. The RN Care Coordinator will be traveling into enrollees’ homes, nursing facilities, Adult Day Health and Adult Living Facilities (ALF) to conduct in-depth assessments and develop the plan of care. The RN Care Coordinator actively assists enrollees with care transitions in collaboration with the Interdisciplinary Team and the acute or skilled facility staff, and the enrollees and/or the enrollees’ representatives RN Care Coordinators act as liaison between the Health Plan, the Commonwealth, enrollees and their families.  RN Care Coordinators follow established professional standards of care, Commonwealth guidelines and policy and procedures.


*We have needs in the following areas: Isle of Wight & Newport News*


Primary Responsibilities:

  • Conducts initial and follow - up assessments within designated timeframes on enrollees identified as having complex case management needs (assessment areas include clinical, behavioral, social, environmental and financial)
  • Assess the enrollees’ current medical and social circumstances to identify any gaps or barriers that would impact compliance with the prescribed treatment plan
  • Acts as an advocate for patient care needs by identifying and communicating opportunities for care interventions, including identifying and addressing functional deficits and gaps in care
  • Develops a member specific Plan of Care that will be utilized to obtain authorizations for  appropriate home and community based services
  • Develops and implements targeted strategies to improve health, functional or quality of life outcomes
  • Serves as a point of contact for Members and the Interdisciplinary Care Team (ICT) of all physical health, behavioral health and other home and community based services
  • Proactively educates enrollees about the program, including consumer direction of Home and Community Based Services
  • Coordinates with the Fiscal Employer Agent (FEA) and Service Facilitator for enrollees who opt for the consumer direction option, as needed
  • Monitors hospitalizations and institutional facility admissions and re-admissions to identify issues and implement strategies to improve outcomes
  • Provides assistance in resolving concerns about service delivery or providers
  • Coordinates with enrollees primary care provider, specialists and other providers and care programs to ensure comprehensive, holistic, person-centered approach to care
  • Routinely assesses and monitors enrollees’ status, needs and progress; if progress is static or regressive, determine reason and proactively encourage appropriate adjustments to the plan of care, providers and / or services to promote better outcomes
  • Reports quantifiable impact, quality of care and/or quality of life improvements as measured against the care coordination goals
  • Establishes and maintains professional working relations with community resources and care providers
  • Collaborates with peers on enrollees’ admissions, transitioning and / or discharge planning Refers service requests that do not meet approval criteria to Manager, Director, or RN for further review and determination
  • Performs other social services-related case management duties as needed

Job Case Management
Primary Location US-Virginia
Other Location US-VA-Newport News, US-VA-Isle Of Wight
Organization C&S Virginia
Schedule Full-time
Number of Openings 2
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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