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Field Service Coordinator Manager - Maui, HI

UnitedHealth Group

Maui, HI
Job Code:
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Job Details

Field Service Coordinator Manager - Maui, HI(Job Number:709663)

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work. (sm) 
The Field Service Coordinator Manager is responsible for the supervision and coordination of all service coordination activities for a designated team. This designated team (consisting of Nurses and Social Workers) provides field - based service coordination for a group of State of Hawaii Medicaid managed care members. The key activities for this team will include accurate assessment and determination of member health risks, development of appropriate care/service plans, assistance with member transitions of care, chronic condition management, coordination of benefits for members who are dually eligible/enrolled in Medicare & Medicaid programs, referral to community or other programs and resources, assisting members to navigate the health care system, and managing to health care affordability initiatives. 
Primary Responsibilities: 
  • Establish the needed infrastructure and operational processes to support the Care Management program
  • Conduct audits to ensure that process and inter-rater reliability standards are met and successful outcomes are achieved
  • Model and ensure ethical behavior is upheld in addressing member needs
  • Facilitate teamwork and collaboration
  • Communicate clear direction
  • Lead, coach, and develop staff
  • Implement innovative solutions to meet member needs

Job Case Management
Primary Location US-HI-Maui
Other Location 
Organization C&S Hawaii ABD LTC
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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